Chapter 11

Question 1

Companies should take a blank approach to developing and managing a diverse workforce

Answer 1

Proactive approach

Question 2

When applied to the workforce diversity refers to

Answer 2

To race, ethnicity, gender sexual orientation, religion, political beliefs, age, physical ability, income and education

Question 3

It was a 25-year-old executive assistant who works for 47-year-old manager named Rita Rita promises to help fill advance in the company if he will go on we can dates of her which of the following statements is true

Answer 3

This is an example of quid pro quo “sexual harassment

Question 4

How does Bruce Togan founder of rainmaker thinking describe generation Y workers

Answer 4

High maintenance high-performing

Question 5

Jim’s company made a special effort to diversify and by sending HR people to job fairs at colleges and strongly encouraging minorities students with good grades to apply for jobs this is an example of _

Answer 5

Assimilation

Question 6

Would you define statements accurately describes the relationship between affirmative action and managing diversity

Answer 6

Affirmative action and diversity are complementary not the same

Question 7

Black Asian and Hispanic workers make up what portion of the US labor force?

Answer 7

The book says one fourth

Question 8

Managing diversity means blank all kinds of differences among employees

Answer 8

Accommodating

Question 9

Jane is an ambitious African-American and professional who works for a large corporation she notices at 8% of the top executives and her company or women and 5% of her executives are from minorities what can Jane include from her

Answer 9

Is managing diversity well

Question 10

Managing diversity means blank

Answer 10

Understanding and valuing employee differences

Question 11

How can a diverse workforce give a company a competitive advantage

Answer 11

By providing insight into the changing customer base

Question 12

Managers are trying to see differences that has problems but the strength that I can use to further the company’s goals

Answer 12

This company is a multi cultural organization

Question 13

Studies have shown that the most effective way for companies to achieve the diversity is to

Answer 13

Assign responsibilities for a cheating targets to certain individuals or groups

Question 14

A blank organization uses affirmative action approach to managing diversity

Answer 14

A pluralistic organization