Chp 6 Flashcards
Managing Appointments
abrupt in onset
Acute
extra time to accommodate emergencies, walk-ins, and other demands on the provider’s daily time schedule that are not considered direct patient care.
Buffer
long-standing
Chronic
grouping patients with similar problems or needs.
Clustering
a group of clinical signs indicating a particular disease process.
Constellation of symptoms
request for assistance from one physician to another.
Consultation
the practice of booking two patients for the same period with the same physician.
Double booking
a system for blocking off unavailable patient appointment times.
Matrix
it involves obtaining approval from theinsurer before the service is provided. The goal is to ensure that the proposed treatment is medically necessary and appropriate according to established guidelines.
Precertification
health care workers who deliver medical care.
Providers
instruction to transfer a patient’s care to a specialist.
Referral
immediately
STAT
a method of allotting time for appointments based on the needs of the individual patient to minimize gaps in time and backups.
Streaming
a flexible scheduling method that allows time for procedures of varying lengths and the addition of unscheduled patients, as needed.
Wave scheduling system