Chp 3 Flashcards
Communication Skills
complete hearing loss
Anacusis
formation of an opinion without foundation or reason; prejudice
Bias
explanation; removal of confusion or uncertainty
Clarification
the way of life, including commonly held beliefs, of a group of people.
Cultures
the way a person looks, behaves, and conducts himself or herself
Demeanor
making a difference in favor of or against someone.
Discrimination
difficulty speaking
Dysphasia
impairment of voice; hoarseness
Dysphonia
in communication, the response to input from another
Feedback
great sadness caused by loss
Grief
words sent from one person to another; information sent through spoken, written, or body language.
Messages
to demonstrate signs of grief; grieving
Mourning
not expressed in spoken language, e.g., laughing, sobbing, grunting, sighing
Nonlanguage
factors connected with, but not essentially part of, language, e.g. tone of voice, volume, pitch.
Paralanguage
restating what you heard using your own words
Paraphrasing
