chp 13 Flashcards
Organizational Structure
division of labor as well as the patterns of coordination, communication, workflow and formal power that direct organizational activities
3 forms of coordination
informal communication, formal hierarchy, standardization
Span of control
number of people directly reporting to the next level in the hierarchy
Centralization
degree to which formal decision authority is held be a small group of people, typically those at the top of the organizational hierarchy
Formalization
the degree to which organizations standardize behavior through rules, procedures, formal training and related mechanisms
Mechanistic structure
org structure with a narrow span of control and a high degree of formalization and centralization
Organic structure
org structure with a wide span of control, low formalization and decentralized decision making
Functional structure
org structure in which employees are organized around specific knowledge or other resources
Divisional structure
org structure in which employees are organized around geographic areas, outputs (products or services) or clients
Team-based structure
org structure built around self-directed teams that complete an entire piece of work
Matrix structure
org structure that overlays two structures (like geography and product) to leverage benefits of both
Network structure
alliance of several orgs for the purpose of creating a product or serving a client
Contingencies of Org Design
- external environment
- dynamic v stable environments
- complex v simple environments
- diverse v integrated environments
- hostile v munificent environments
Organizational Strategy
the way the org positions itself in its environment in relation to its stakeholders, given the org’s resources, capabilities and mission
