Chapters 10-13 Flashcards
Instructing, training, and teaching. Its main purposes are to facilitate coordination of effort, develop self-control and character, and foster orderliness and efficiency.
Discipline, defined…
Requisites of Punishment: (5)
- Certainty
- Swiftness
- Fairness and Impartiality
- Consistency
- Deterrence to others.
State of mind reflecting the degree to which an individual has confidence in the members of the group and in the organization and believes in the objectives and desires to accomplish them.
Morale.
Liability that a supervisory party (employer) bears for the actionable conduct of an associate (employee) because of the relationship between the two parties.
Vicarious Liability
Case Preparation, the first step to be initiated by the supervisor:
The exact nature of the alleged misconduct must be ascertained from the complainant.
Evaluation systems fail because of: (6)
- Indifference
2, Employee Pressure - Fail to train Raters
- Rating abuses
- Shipshod Procedures
- Rating Shortcuts
The correction of objective data about an employee’s performance which can be used as a basis for more effective performance ratings.
Critical Incident Technique
Evaluations for probationary officers of ALL ranks should be made at least:
once per month
Worst to First
Employee Ranking
The rater compares each employee with others who have been selected as having the greatest value to the organization and those considered to have the least value, as well as those in the middle.
Representative Employee Standard
Raters are instructed to decide in their own mind the attributes, professional qualities, and performance of the ideal employee performing a similar function to that of the employee is to be raided and make the comparison with this standard.
Ideal Employee Standard
The rater gives a numerical grade to each trait on the rating form according to the degree to which the employee possesses it.
Numerical Standard
Once traits are selected that are considered to be the most important indicators of quality of performance, several options can be provided, from which the rater must select the one that most closely describes the performance of the person being rated.
Forced Choice Standard
NSF Model
Supervisor to give initial orders while heading to the scene, get an assessment from the 1st responding officers, evaluate the scene for hazards,m determine the need for addiotnal assistance, etc.
NOW
NSF Model
Supervisor to take control and direct the response. They set up perimeters, assigned responders to handle specific tasks, keep higher command advised, etc.
SCENE
NSF Model
Supervisor to conduct briefings, and then evaluate reports to determine the need for commendations, discipline, training policy changes, etc.
FUTURE
One of the supervisor’s FIRST tasks at the scene of an unusual incident should be to:
Quickly evaluate the occurrence and then communicate to headquarters the field intelligence available so that plans can be started for the dissemination of necessary control material and equipment and the deployment of required personnel.
Hostage Scenes: THREE dangerous periods
- 1st 15-45 Minutes
- Surrender of Hostage Takers
- Tactical Assault
The Behavioral Change Stairway Model: AERIB
- Active Listening
- Empathy
- Rapport
- Influence
- Behavioral Change
Pincer Movement
Crowd is attacked from the front and both flanks, may force it to escape to the REAR.
Flanking Maneuver
Crowd is attacked from the front and from ONE flank, will usually force the group to disperse to the opposite flank.
The field supervisor’s primary responsibility in the event of an aircraft crash will be to: (5)
- Render Aid.
- Notify HQ
- Request Necessary Support
- Minimize danger to bystanders / victims
- Protect persons and property against looting
The rater compares each employee with others who have been selected as having the greatest value to the organization, and those considered to have the least value, as well as those in the middle.
Representative Employee Standard
The field supervisor’s secondary responsibility in the event of an aircraft crash will be to: (2)
- Provide Traffic Control
- Provide Assistance to rescue or fire control
Major Fire- PRIMARY responsibility
Immediate vicinity and perimeter posts to control vehicular and pedestrian traffic, which might interfere with firefighting efforts.
Pipe Bomb
EXPLOSIVES
BUILDING
OUTDOOR
Pipe Bomb
EXPLOSIVES 5 lbs
BUILDING 70 Feet
OUTDOOR 850 Feet