Chapter 4-6 Flashcards
Principles of Learning: (SIX)
RERPRI
- Principle of Readiness
- Principle of Effect
- Principle of Repetition
- Principle of Primacy
- Principle of Recency
- Principle of Intensity
ANDRAGOGY
Methods and techniques utilized in adult education.
Andragogy assumptions include the following: (SERPIA)
Self Concept
Experience
Readiness to Learn depends on need
Problem Centered Focus
Internal Motivation
Adults need to know why they need to learn something
One of the core premises of andragogy is that learning should be:
Collaborative
Instructive
Active
Interviewer Attitude–any semblance of _____, _______, or _______ should be avoided.
Domineering, authoritative, or paternalistic.
A problem-solving interview is also called a _________ interview
Counseling Session Interview.
Capt. Coleman was at a seminar on LE supervision. She was planning to evaluate her department’s supervisory development program. She asked what their least favorite method of learning was. They told her the most ineffective was:
A: On-the-job training
B: Observation from previous supervisors
C: Role Playing
D: Trial and Error
D: Trial and Error
When experiences are pleasing or satisfying, there is usually an accompanying desire to do what?
A: Try new and Different Activities
B: Teach others
C: Help others
D: Repeat the Experience
D: Repeat the Experience
Page 68, Chapter 4
Principle of Recency
Information acquired last is generally __________ best.
Remembered.
Chapter 4, page 69
A student’s past training and experience are known as:
A: Apperceptive Base
B: Appreciative Base
C: Cognitive Base
D: Cohesive Base
A: Apperceptive Base
Chapter 4, Page 69
Which factors will increase in direct proportion to how well the workers learn to perform their tasks?
A: Self-Confidence & Security
B: Self-Control & Motivation
C: Self-Awareness & Efficiency
D: Learning speed and retention
A: Self-Confidence & Security
Chapter 4, Page 72
Broad, general statements about what is to be learned
Instructional Goals
Brief, clear, specific statements of what students should know or be able to do at the end of the course that they couldn’t do before.
Learning Objectives
The basis for the presentation step of the lesson plan is the:
A: Curriculum
B: Job Analysis
C: Lesson Goals
D: General Objectives
B: Job Analysis
Chapter 4, Page 73
When an instructor has completed the preliminary procedures of developing objectives, obtaining lesson materials, and analyzing them, they are ready to prepare which of the following?
A: General Objectives
B: Specific Objectives
C: Curriculum
D: Teaching Plans
D: Teaching Plans
Chapter 4, Page 73
A simple listing in the proper sequence of the several steps to be followed in completing a particular job is known as:
A: Learning Road Map
B: Curriculum
C: Instructional Plan
D: Job Analysis
C: Instructional Plan
Chapter 4, Page 73
It is important for supervisors to realize that ideas and decisions can more readily be translated into action when they are communicated to others while giving consideration to:
A: Emotional needs of the recipient and the environment
B: Emotional needs of the recipient and their rank in the organization
C: Emotional needs of the recipient and their preferred learning style
D: Emotional needs of the recipient and their level of training
A: Emptional needs of the recipient and the environment
Chapter 5, Page 94
Good communicators are not only accomplished with words but also with:
A: Training and teaching
B: Vision and Goals
C: Motivation & Rewards
D: Tones and Deeds
D: Tones and Deeds
Chapter 5, Page 94
The means a speaker uses to translate ideas to listeners are composed of which two forms?
A: Words and directions
B: Symbols and signs
C: Symbols and words
D: Orders and directives
B: Symbols and signs
Chapter 5, Page 95
What are merely arbitrary symbolic representations of something?
A: Orders
B: Words
C: Signs
D: Directives
B: Words
Chapter 5, Page 95
The meanings that emanate from what is perceived are known as:
A: Orders
B: Words
C: Signs
D: Directives
C: Signs
Chapter 5, Page 95
The failure of the supervisor to recognize the importance of the psychological aspects of the communication process will serve to:
A: Confuse Orders
B: Frustrate Subordinates
C: Set up barriers
D: Confound directives
C: Set up Barriers
Chapter 5, Page 96
Redundancy or repetition of the message tends to be brought on by which of the following? \
A: Interference
B: Static
C: Barriers
D: Signal Degradation
B: Static
Chapter 5, Page 96
Many individuals avoid making ____________ because they bear being criticized for what they think or say.
Positive Declarations
Chapter 5, Page 97
Information is passed from individual to individual, usually, a distortion or dilution of content occurs, which is called:
Filtering
Chapter 5, Page 98
What type of orders are those that establish policy?
A: Directives
B: General Orders
C: Special Orders
D: All of the Above
B: General Orders
Chapter 5, Page 110
__________ are issued to establish procedures or rules and regulations necessary in carrying out policy.
Special Orders
Chapter 5, Page 110
_______are used to describe the procedures to be followed and the goals to be achieved in a particular event.
Operation Orders
Chapter 5, Page 110
A/An ______________ has the primary purpose to obtain or impart information or influence attitudes or behavior.
A: Interview
B: Meeting
C: Presentation
D: Lecture
A: Interview
Chapter 6, Page 114
Opening an interview and use of questions are important steps in:
A: Making a report. of the interview
Opening an interview and use of questions are important steps in:
A: Making a report of the interview
B: Establishing Protocol in an interview
C: Conducting an Interview
D: Scheduling an Interview
C: Conducting an Interview
The wise supervisor will realize that sudden and pronounced behavioral changes in their relationship with subordinates might be viewed as ________, which will hinder the report between the two.
A: Distrust
B: Domineering
C: Antagonistic
D: Intimidating
A: Distrust
Chapter 6 Page 118
____________________ in an employee interview can be strengthened by a meticulous avoidance or argument, fault finding, or recrimination.
A: Trust
B: Rappot
C: Concern
D: Confidence
B: Rapport
Chapter 6, Page 118
The process of _________ gives the person being interviewed the opportunity to understand themselves better and, in doing, to gain a different interpretation of the problem at hand.
A: Active Listening
B: Passive Listening
C: Counseling and praise
D: Counseling and empathy
Active Listening
Chapter Six, Page 120