Chapter I - Marketing Flashcards

1
Q

Marketing

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2
Q

Needs, wants, demand

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3
Q

Market Offering

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4
Q

Marketing Myopia

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5
Q

Exchange

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6
Q

Production Concept

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7
Q

Product Concept

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8
Q

Selling Concept

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9
Q

Marketing Concept

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10
Q

Societal marketing concept

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11
Q

CRM

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12
Q

Customer Perceived Value

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13
Q

Customer satisfaction

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14
Q

Consumer-generated marketing

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15
Q

Share of customer

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16
Q

Customer lifetime value

A

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17
Q

Customer equity

A

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