Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

CAPM > Chapter 9: Project Resource Management > Flashcards

Chapter 9: Project Resource Management Flashcards

1
Q

What determines the human resource needs of the project?

A. The project objectives
B. The activity resource requirements
C. The WBS
D. The project schedule

A

B. The activity resource requirements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

While the WBS shows a breakdown of project deliverables, an OBS:

A. is arranged according to an organizations existing departments, units or teams with the project activities or work packages listed under each department
B. Is arranged according to the project’s units or teams with the project activities or work packages listed under each unit or team
C. Is arranged according to an organizations existing departments, units or teams with the project activities or work packages listed under each project subject area
D. Is arranged according to an organizations existing departments, units or teams with the team members responsible listed under each department

A

A. Is arranged according to an organizations existing departments, units or teams with the project activities or work packages listed under each department

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

A responsibility assignment matrix shows:

A. The work assigned to each project team member
B. The responsibility assigned to each project team member
C. The work assigned to each knowledge area
D. The project resources assigned to each work package

A

D. The project resources assigned to each work package

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

RACI stands for:

A. Responsible, accountable, consult, inform
B. Responsible, accountable, collaborate, inform
C. Responsible, actionable, consult, inform
D. Responsible, accountable, consult, improve

A

A. Responsible, accountable, consult, inform

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Inigo is a project manager in YNX company. Yesterday he sent an email to some of the project stakeholders to seek their views on the project, had lunch with some of her main contractors, chatted with some of the project team members at the water cooler and booked a trip to a trade conference. Inigo’s activities are described as:

A. Circulating
B. Networking
C. Schmoozing
D. Managing

A

B. Networking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The theory that provides information regarding the way in which people, teams, and organizational units behave is:

A. Human Resources theory
B. Operations theory
C. Management theory
D. Organizational theory

A

D. Organizational theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Which of the following does not require expert judgement to plan project human resource management:

A. Networking with project team members to develop the project team
B. Listing the preliminary requirements for the required skills
C. Determining the reporting relationships needed based on the organizational culture
D. Identifying risks associated with staff acquisition, retention, and release plans

A

A. Networking with project team members to develop the project team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The component of the human resource management plan that describes when and how project team members will be acquired and how long they’ll be needed is:

A. The people management plan
B. The staffing management plan
C. The resources management plan
D. The cost management plan

A

B. The staffing management plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Which of the following is an example of a tool that can be used as a human resource calendar:

A. A Pareto chart
B. An activity diagram
C. A resource histogram
D. A RACI chart

A

C. A resource histogram

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Which of the following is not a reason why project managers may not have direct control over team member selection:

A. Collective bargaining agreements
B. Use of sub contractor personnel
C. A matrix project environment
D. A projectized organization

A

D. A projectized organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which of the following is not an advantage of a virtual team as compared to a co-located team?

A. Form teams of people from the same organization who live in widespread geographic areas
B. Incorporate employees who work from home offices
C. Share knowledge and experience between team members
D. Include people with mobility limitations

A

C. Share knowledge and experience between team members

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Project staff assign,ents are an output from which process:

A. Acquire resources
B. Plan resource management
C. Manage team
D. Develop team

A

A. Acquire resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Team performance assessments are an input to which process:

A. Acquire resources
B. Plan resource management
C. Develop team
D. Manage team

A

D. Manage team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Communication skills, emotional intelligence, conflict resolution and negotiation are collectively known as:

A. Project human resource management
B. Interpersonal skills
C. General management skills
D. Expert judgement

A

B. Interpersonal skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Training that takes place as a result of observation, conversation, and project performance appraisals conducted during the controlling process of managing the project team is called:

A. Informal training
B. Life training
C. Unplanned training
D. Experience

A

C. Unplanned training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The five stages of development that teams can go through are forming, storming, norming, performing and adjourning. In which stage do the team members begin to work together and adjust their work habits and behaviours to support the team:

A. Storming
B. Norming
C. Performing
D. Forming

A

B. Norming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Placing many or all of the most active project team members in the same physical location to enhance their ability to perform as a team is known as:

A. The team meeting room
B. Co-location
C. Strong matrix
D. The cabinet room

A

B. Co-location

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Which of the following is not a technique for avoiding conflict:

A. Withdraw/avoid
B. Compromise/reconcile
C. Force/direct
D. Confront/deny

A

D. Confront/deny

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

The technique that can be used to clarify team member roles and responsibilities, provide constructive feedback, discover unknown or unresolved issues, develop individual training plans and establish specific goals for future time periods is:

A. Observation and conversation
B. Interpersonal skills
C. Project performance appraisals
D. Conflict management

A

C. Project performance appraisals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Leadership, influencing and effective decision making are:

A. Interpersonal skills
B. Conflict management
C. General management skills
D. Personnel assessment skills

A

A. Interpersonal skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Project Resource Management

A

Knowledge area in PMBOK that describes processes that are designed to help the project manager manage the project team and the project physical resources more effectively

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Processes in PMBOK’s Project Resource Management knowledge area

A
  • Plan Resource Management
  • Estimate Activity Resources
  • Acquire Resources
  • Develop Team
  • Manage Team
  • Control Resources
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Plan Resource Management process

A

Process for completing the plan that will describe the physical and Human Resources that will be needed for the project

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Plan Resource Management inputs

A
  • Project charter
  • Project management plan
  • Other project documents
  • Activity resource requirements
  • EEFs
  • Organizational process assets
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Plan Resource Management tools and techniques

A
  • Expert judgement
  • charting techniques (organization charts showing reporting relationships and hierarchies, Responsibility Assignment Matrices like RACI)
  • analytical techniques
  • Organizational theory
  • networking techniques (conferences and events)
  • consulting with experts
  • meeting skills
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Plan Resource Management outputs

A
  • Resource management plan
  • organization chart
  • staffing management plan
  • Team charters
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Estimate Activity Resources process

A

This process determines the amount of both team and physical resources that are required for the project

28
Q

Estimate Activity Resources inputs

A
  • Project management plan elements (Resource management plan)
  • Scope baseline (project and product scope)
  • Project documents (project activities and their attributes, cost estimates and resource calendars)
29
Q

Estimate Activity Resources tools and techniques

A
  • skills in team and physical resource estimating
  • estimating techniques (bottom up, analogous and parametric)
  • Data analysis
  • PMIS
30
Q

Estimate Activity Resources outputs

A
  • resources required, type, and quantity
  • supporting documentation for future project control and change
  • Resource breakdown structure
  • Other project document updates (addition of resource requirements to activity attributes)
31
Q

Acquire Resources process

A

Process for providing guidance on how best to acquire project resources

32
Q

Acquire Resources inputs

A
  • Resource management plan
  • procurement management plan
  • EEFs
  • Organizational process assets
33
Q

Acquire a Resources tools and techniques

A
  • decision-making skills

- negotiation skills

34
Q

Pre-assignment

A

Term for describing project team members who were appointed before the project manager joined the project

35
Q

Acquisition

A

Term for hiring people from outside the organization where the project is being conducted

36
Q

Advantages of virtual teams

A
  • increased pool of potential recruits
  • reduced travelling expenses
  • working from home
37
Q

Disadvantages of virtual teams

A

Effective communication with team members

38
Q

Multi-criterion decision-making analysis

A

In Acquire Resources process, analysis technique for considering potential team members against identified criteria, usually via a rating system comparing candidates’ strengths and weaknesses

39
Q

Acquire Resources outputs

A
  • physical resources identified and assigned to project activities
  • directory of project team members
  • resource calendars
  • Project management plan updates
40
Q

Develop Team process

A

Process for ensuring the project team works effectively together to produce the best results they can for the project

41
Q

Develop Team inputs

A
  • human resource management plan
  • list of project team members
  • resource calendars
42
Q

Develop Team tools and techniques

A
  • interpersonal skills
  • team building activities
  • ground rules
  • recognition and rewards activities
  • training
  • personnel assessments tools
43
Q

Interpersonal skills

A

One of the most important skill sets for a project manager to possess, this skill set includes: communication, negotiation, conflict resolution, influence, facilitation and motivating others, etc.

44
Q

Co-located

A

Term for teams that are physically located close together in the same room or group of rooms

45
Q

Tuckman’s 5 Stages of Team Building

A
  1. Forming
  2. Storming
  3. Norming
  4. Performing
  5. Adjourning
46
Q

Develop Team output

A

Review of effectiveness of developing project team

47
Q

Manage Team process

A

Process for ensuring that team members make as effective a contribution to the project as possible

48
Q

Manage Team inputs

A
  • resource management plan
  • contact list
  • issue log
  • work performance reports
  • performance measurements
  • Organizational process assets
49
Q

Manage Team tools and techniques

A
  • people skills
  • interpersonal skills
  • conflict management skills
  • PMIS
50
Q

Manage Team outputs

A
  • change requests (project management plan updates)
  • schedule, Budget, and other changes
  • resource management activity updates
  • EEFs
  • Organizational process assets
51
Q

Control Resources process

A

Process for managing the physical resources that have been allotted to the project to ensure that they are available when they’re needed and used in the quantities, at the time and in the way that’s been planned

52
Q

Control Resources inputs

A
  • resource management plan
  • work performance data
  • agreements
  • Organizational process assets
  • lessons learned
53
Q

Control Resources tools and techniques

A
  • Data analysis techniques (alternatives and cost-benefit analyses)
  • performance reviews
  • analysis of data trends
  • problem-solving techniques
  • interpersonal and team skills (negotiating and influencing)
  • PMIS
54
Q

Control Resources outputs

A
  • work performance information updates
  • change requests
  • Project management plan updates
  • Other project documents updates
55
Q

Problem-solving approach used in Control Resources process

A

Considering information available, proposing a solution, monitoring and revising the solution and taking further action if the solution isn’t effective

56
Q

RACI chart

A

Responsible, Accountable, Consult, and Inform chart in Plan Resource Management process; chart that describes who is responsible for each activity and who else is involved in each activity

57
Q

Staffing management plan

A

Plan Resource Management output describing how project team members will be recruited (from within organization or from outside) and the processes that will be used in the recruitment

58
Q

Team charter

A

Plan Resource Management output providing guidelines for the operation of the team, including parameters for acceptable and unacceptable behaviour, decision-making processes, meeting expectations, etc.

59
Q

Resource breakdown structure

A

Estimate Activity Resources output displaying the project resources in a hierarchical structure, which can be used in the acquisition and management of project resources

60
Q

Example EEFs that are inputs to Plan Resource Management process

A
  • Project work environment
  • location and working conditions
  • personnel from different backgrounds
61
Q

Example organizational process assets that are inputs to Plan Resource Management process

A
  • organizations resources used for previous projects
  • templates for role descriptions
  • organizations procedures for dealing with conflict
  • organizations recruitment processes
62
Q

Example EEFs that are inputs to Acquire Resources process

A
  • local pay rates
  • availability of personnel with relevant skills
  • geographical location
63
Q

Example organizational process assets that are inputs to Acquire Resources process

A

Organizations standard policies

64
Q

Example organizational process assets that are inputs to Manage Team process

A

Organizations standard format for newsletters

65
Q

Example organizational process assets that are outputs of Manage Team process

A
  • Employees newly enhanced skills as a result of the project
    (It looks like two of the same flash cards?)
  • organizations processes for managing Human Resources
  • templates for appraisals
66
Q

Example organizational process assets that are inputs to Control Resources process

A
  • organizations policies for dealing with contractors

- lessons learned

CAPM (14 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions