Chapter 9 - Midterm Exam Flashcards
Communication - def
a combination of verbal and non-verbal behaviors integrated for the purpose of sharing information.
Metacommunication - def
a broad term used to describe all the factors that influence how the message is perceived.
Nonverbal gestures - what are they?
Messages hidden within verbalizations.
Denotation - def
the generalized meaning assigned to a word.
Connotation - def
a more personalized meaning of the word or phrase.
Most people would agree that a dog is a four-legged, domesticated creature, with a bark. This would be an example of what?
A denotation - the explicit meaning!
“What a dog” - “His bark is worse than his bite” - What would these be an example of?
Connotation!
Paralanguage - def
The oral delivery of a verbal message, express through tone of voice, inflection, sighing
Body Language - def
nonverbal communication - involves the conscious or unconscious body positioning or actions of the communicator.
Interpersonal Competence - def
develops as the nurse comes to understand the complex cognitive, behavioral, and cultural factors that influence communication.
Social Cognitive Competence - def
the ability to interpret message content within interactions from the point of view of each of the participants.
Message Competency - def
refers to the ability to use language and nonverbal behaviors strategically in the intervention phase of the nursing process to achieve the goals of the interaction.
