Chapter 9 Flashcards
All activities involved in acquiring maintaining and developing an organizations human resources
Human resources management
All activities involved in acquiring maintaining and developing an organizations human resources
HRM
Three phases of HRM
Acquiring
Maintaining
Developing human resources
The development of strategies to meet a firms future ham resources needs
Human resources planing
A lot of key personnel and their possible replacements within a firm
Replacement chart
A computerized data bank containing information about the skills and experience of all present employees
Skills inventory
Differences among people in a workplace owing to race ethnicity and gender
Cultural diversity
A systematic procedure for studying jobs to determine their various elements and requirements
Jon analysis
A list of the elements that make up a particular job
Job description
A list of the qualifications required to preform a particular job
Job specification
The process of attracting qualified job applicants
Recruiting
The attempt to attract job applicants from outside an organization
External recruiting
Considering present employees as applicants for available positions
Internal recruiting
The process of gathering information about applicants then using that information to choose the most appropriate applicant
Selection
The process of acquainting new employees with an organization
Orientation
The payment employees recover in return for their labor
Compensation
The policies and strategies that determine employee compensation.
Compensation system
A collection of data on prevailing wage rates within an industry or a geographic area
Wage survey
The process of determining the relative worth of various jobs within a firm
Job evaluation
A concept that seeks equal compensation for jobs requiring about the same level of education training and skills
Comparable worth
A specific amount of money paid for each hour of work
Hourly wage
A specific amount of money paid for an employees work during a set calendar period, regardless of the actual number of hours worked
Salary
A payment that is a percentage of sales revenue
Commission
A payment in addition to wages salary, or commissions
Incentive payment
An entire pay raise taken in one lump sum
Lump-sum salary increase
The distribution of a percentage of a firms profit amount its employees
Profit sharing
A reward in attrition to regular compensation that is provided indirectly to employees
Employee benefit
Compensation plan in whereby an employee receives a predetermined amount of benefits he or she has selected to meet individual needs
Flexible benefit plan
The process of teaching operations and technical employees how to do their present jobs more effectively and efficiently
Employee training
The process of preparing managers and other professionals to assume increased responsibility in both present and future positions
Management development
The evaluation of employees current and potential levels of performance to allow managers to make objective human resources decisions
Performance appraisal
Five steps to the acquisition phase of HRM
HR planning Job analysis Recruiting Selection Orientation
Three parts to maintaining HR
Employee relations
Compensation
Benefits
Developing human resources
2 parts
Training and development
Performance appraisal
In general HRM is a shared responsibility of
Line managers
And staff HRM specialists
Planning and job analysis are carried out by
Staff specialists
Orientation programs are devised by
Staff specialists and line managers
Training And development are the joint responsibility of
Line and staff managers
