Chapter 8 Flashcards

0
Q

All activities required to produce goods and services

A

Operational management

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1
Q

A situation in which U.S. manufacturers bring jobs back to the U.S.

A

Reshoring

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2
Q

Primary reasons for reshoring

A
Increasing labor cost 
Shipping cost 
Quality/safety issues 
Faster product development 
Federal and stat subsidies
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3
Q

Aanufacturing process that lowers the cost required to produce a large number of identical or similar product over a long period of time

A

Mass production.

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4
Q

A process in operations management in which raw materials are broken down into different components

A

Analytical process

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5
Q

Process in operations management in which raw materials are combined to creat a finished product

A

Synthetic process

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6
Q

The ability of a good or service to satisfy a human need

A

Utility

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7
Q

Four types of utility

A

Form
Place
Time
Possession

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8
Q

Utility created by people converting raw materials/ resources into finished products

A

Form utility

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9
Q

More effort is devoted to producing services than goods

A

Service economy

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10
Q

The development of a plan for converting an idea into an actual good or service

A

Design planning

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11
Q

A group of similar products that differ only in minor characteristics

A

Product line

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12
Q

The process of creating a set of specifications from which a product can be produced

A

Product design

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13
Q

The amount of products or services that an organization can produce in a given time

A

Capacity

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14
Q

A process in which people do most of the work

A

Labor intensive technology

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15
Q

A process in which machines and equipment do most of the work

A

Capitol intensive technology

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16
Q

The arrangement of machinery and personnel within a production facility

A

Plant layout

17
Q

The period during which an operational plan will be in effect

A

Planning horizon

18
Q

All activities involved in obtaining required materials supplies from other firms

A

Purchasing

19
Q

The process of merging inventories in such a way as to minimize inventory cost including holding cost and stock out cost

A

Inventory control

20
Q

MRP

A

Materials requirements planning

21
Q

Materials requirements planning (MRP)

A

Computer system the integrates production planning and inventory control

22
Q

Computer system that integrates production planning and inventory control

A

MRP

Materials requirements planning

23
Q

Designed to insure that materials arrive just when they are needed to minimize storage and holding costs

A

Just-in-time inventory system

24
Q

The process of ensuring that materials are at the right place at the right time

A

Scheduling

25
Q

An award given by the president to outstanding organizations in improving quality

A

Malcolm Baldrige National quality award

26
Q

The process of ensuring that goods and services are produced in a ordnance with specs

A

Quality control

27
Q

Team of employees that meet on the clock to solve problems of product quality

A

Quality circle

28
Q

The examination of quality of work-I’m-progress

A

Inspection

29
Q

Network of national standards institutes which develop standards for quality products and services that are traded globally

A

ISO

30
Q

ISO

A

International organization for standardization

31
Q

Concept of eliminating waste from all production activities

A

Lean manufacturing

32
Q

Total or near total use of machines to do work

A

Automation

33
Q

Use of programable machines to do work

A

Robotics

34
Q

CAD

A

Computer aided design

35
Q

Computer aided manufacturing

A

CAM

36
Q

cIM

A

Computer integrated manufacturing

37
Q

Manufacturing process that produces the same products over a long period of time

A

Continuous process

38
Q

Single manufacturing process that combines use of computer integrated design with machines

A

Flexible manufacturing process

39
Q

Combines machines and equipment to produce different products

A

Intermittent process

40
Q

Three types of facilities layouts

A

Process

Product —–

Fixed position