Chapter 9

Question 1

What is a formal leader?

Answer 1

designated person in charge and granted authority to command people

Question 2

What are the 3 functions of leadership?

Answer 2

1) Definition of structure (basically purpose of getting things done)

2) Coordination control (management functions)

3) Goal and norm clarification (assist group in defining acceptable and unacceptable behavior and developing objectives

Question 3

What is the most important but most difficult function of leadership to provide

Answer 3

goal and norm clarification

Question 4

The sources of influence a leader uses:

Answer 4

position power

coercion

rewards

expertise

charisma

Question 5

What are the 5 general styles of leadership?

Answer 5

1) Autocratic

2) Bureaucratic

3) Diplomatic

4) Participative

5) Free-rein

Question 6

What is Autocratic Style of leadership?

Answer 6

authoritarian, leader makes decisions and carries them out according to his beliefs, without regard to precedent, others, or rules

Question 7

What is the Bureaucratic Style of leadership>?

Answer 7

operate by the book, every move a careful examination of policy

not flexible, but consistent and fair

Question 8

What is the Diplomatic Style of leadership?

Answer 8

make most the their decisions without consulting anyone, but attempt to soft sell them to the group, using gentle methods of persuasion and appeal

Question 9

What is the Participative Style of Leadership?

Answer 9

consults group members before decisions are made
(result - members generally more supportive of decision)

Question 10

What is the Free Rein style of leadership?

Answer 10

minimum directions and control. Avoid making decisions whenever possible

BUT significant INDIVIDUAL growth is possible since people have to make their own decisions

Question 11

What is the preferred style of leadership of cops?

Answer 11

diplomatic / participative

Question 12

Which is better, task-oriented or relationship-oriented policing?

Answer 12

inconclusive

Question 13

Fiedler’s Situational Theory to see which kinds of situations task or relationship style leadership would be most effective. He found 3 critical situations factors: and a what were the results?

Answer 13

Leader-member relations (good or bad)

Task Structure (clear or vague)

Position Power (strong or weak leader)

when all negative, task-oriented when anything mixed, relationship oriented more likely to be successful

Question 14

Leadership Grid Styles”

Answer 14

Country Club (high people, low production)

Team Management (high , high) ***** most effective

Middle-of-the road

Impoverished (low, low)

Authority Compliance (low people, high production)

Question 15

What is the importance of task-related maturity?

Answer 15

extent to which followers have mastered task-related skills and knowledge and committed to organization

best leadership style is one that matches the task-related maturity of the followers

task-oriented leadership best when maturity here is low, otherwise relationship-oriented is best

Question 16

What are Haberfield’s 3 important sets of characteristics of police leaders?

Answer 16

1) leaders motivate and serve others

2) leaders are just and honest and have sense of fairness and social responsibility

3) leaders are committed to the common good and public interest

Question 17

What is quality leadership?

Answer 17

focused on human development (basically treat officers as mature adults and that will trickle down to citizens)

examples: teamwork, employee input, customer orientation, mutual trust and respect, coach, improve systems without placing blame

Question 18

6 failures of police organizations

Answer 18

1) normal accidents

2) structural accidents (bc of shortcomings or organizational design)

3) oversight failures (internal or external control mechanisms fail)

4) cultural deviation (members behave according to own standards etc)

5) institutionalization (lose sigh of purpose and strive for own comfort)

6) resource diversion