Chapter 12 Flashcards
1
Q
What is the problem with measuring objective measures over subjective?
A
measure what is easy rather than important
individual officers will adjust behavior to conform to measures and this could lead to a whole change to goals of a department rather than what they just wanted to measure to find out info
2
Q
Individual performance appraisals, what are best practices?
A
couch as a review than evaluation
careful training for those who evaluate
3
Q
what 3 levels is performance evaluation needed?
A
individual
programs and strategies
overall organization performance
4
Q
What is the difference between absolute and relative methods of performance analysis
A
absolute is measured against an absolute standard
relative requires comparisons b/t employees
