Chapter 8 - Training Human Resources Flashcards
Define “Training”.
-Process whereby people acquire capabilities to perform jobs.
Page 262
Define “Knowledge Management”.
-The way an organization identifies and leverages knowledge to be competitive.
Page 265
Define “Learning Culture”.
-A work environment that encourages employees to share their individual knowledge, skills, and experiences with their coworkers.
Page 265
Define “Orientation”.
-Planned introduction of a new employee to their jobs, coworkers, and the organization.
Page 269
Define “Instructional Systems Design”.
-A step-by-step process to ensure that the right learning materials are provided to the right people at the right time.
Page 271
Define “Self-Efficacy”.
-People’s belief that they can successfully learn the training program content.
Page 275
Define “Adult Learning”.
-Ways in which adults learn differently than do younger people.
Page 276
Define “Active Practice”.
-Trainees perform job-related tasks and duties during training.
Page 276
Define “Behavioral Modeling”.
-Copying someone else’s behavior.
Page 278
Define “Reinforcement”.
-Based on the idea that people tend to repeat responses that give them some type of positive reward and to avoid actions associated with negative consequences.
Page 278
Define “Immediate Confirmation”.
-Based on the idea that people learn best if they receive reinforcement and feedback as soon as possible after training.
Page 278
Define “Informal Training”.
-Training that occurs through interactions and feedback among employees.
Page 281
Define “On-the-Job Training”.
-The most common training because it is flexible and relevant.
Page 281
Define “E-Learning”.
-Use of web-based technology to conduct training online.
Page 285
Define “MOOCs”.
-Massive Open Online Courses
Page 285
