Chapter 1 - HR Management In Organizations Flashcards

1
Q

What does the abbreviation “KSA” stand for?

A

-Knowledge, skills, and abilities

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2
Q

Define “Human Resource Management”.

A

-Designing formal systems in an organization to manage human talent for accomplishing organizational goals.
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3
Q

Define “Core Competency”.

A

-A unique capability that creates high value for a company.

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4
Q

Define “Human Capital”.

A

-The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization’s workforce.
-A.k.a. “Intellectual Capital”
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5
Q

What does the abbreviation “AMO” stand for in “AMO Model”?

A

-Ability, motivation, and opportunity.

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6
Q

Define “Productivity”.

A

-Measure of the quantity and quality of the work done, considering the cost of the resources used.
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7
Q

How are unit labor costs computed?

A

The average cost of workers / their average levels of output

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8
Q

Define “Innovation”.

A

-Process whereby new ideas are generated that create value for an organization.
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9
Q

Define “Organizational Culture”.

A

-It consists of the shared beliefs that give members of an organization meaning and provide them with rules for behavior.
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10
Q

Define “Gig Economy”.

A

-An economy where most work is performed by freelance workers rather than full-time employees.
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11
Q

Define “HR Generalist”.

A

-A person who has responsibility for performing a variety of HR activities.
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12
Q

Define “HR Specialist”.

A

-A person who has in-depth knowledge and expertise in a specific area of HR.
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