Chapter 1 - HR Management In Organizations Flashcards
What does the abbreviation “KSA” stand for?
-Knowledge, skills, and abilities
Page 2
Define “Human Resource Management”.
-Designing formal systems in an organization to manage human talent for accomplishing organizational goals.
Page 4
Define “Core Competency”.
-A unique capability that creates high value for a company.
Page 7
Define “Human Capital”.
-The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization’s workforce.
-A.k.a. “Intellectual Capital”
Page 8
What does the abbreviation “AMO” stand for in “AMO Model”?
-Ability, motivation, and opportunity.
Page 8
Define “Productivity”.
-Measure of the quantity and quality of the work done, considering the cost of the resources used.
Page 9
How are unit labor costs computed?
The average cost of workers / their average levels of output
Page 9
Define “Innovation”.
-Process whereby new ideas are generated that create value for an organization.
Page 10
Define “Organizational Culture”.
-It consists of the shared beliefs that give members of an organization meaning and provide them with rules for behavior.
Page 10
Define “Gig Economy”.
-An economy where most work is performed by freelance workers rather than full-time employees.
Page 18
Define “HR Generalist”.
-A person who has responsibility for performing a variety of HR activities.
Page 27
Define “HR Specialist”.
-A person who has in-depth knowledge and expertise in a specific area of HR.
Page 27