Chapter 8 - Training Delivery Flashcards
Ethics
The use of systematic thinking about the moral consequences of one’s actions and decisions on various stakeholders
Events of instruction
External events that
are designed to help
learning occur
Learning climate
A climate that is conducive to learning and consists of pre-arrival factors, greeting participants, the learning facility/ environment, and the trainer’s style and behaviour
Lesson
A cohesive unit of
instruction with a
specific learning
objective
Lesson plan
The blueprint that outlines the sequence of activities that will take place in the training program
Seductive details
Entertaining and
interesting information
that is irrelevant or only tangentially related to the training material and not necessary for achieving the training
objective
Seductive details effect
Seductive details impair learning and retention
Stakeholders
People inside or
outside the organization who might be affected
by the organization’s
actions and decisions
Subject-matter expert (SME)
A person who is
familiar with the
knowledge, skills, and abilities required to
perform a task or a job
Train-the-trainer
Training programs that teach subject-matter experts how to design and deliver training programs
Trainability test
A test that measures
an individual’s ability
to learn and perform
training tasks
Trainer expressiveness
The degree to which a trainer uses linguistic devices and is physically animate
Training administration
The coordination of all the people and materials involved in the training program
Training materials
Expendable items such as note pads, pens, markers, and tape
Training plan
Indicates who in an
organization needs
training, the type of
training that is needed, and how the training will be delivered
