Chapter 10 - Training Evaluation Flashcards
Affective reactions
Reaction measures that assess trainees’
likes and dislikes of a training program
Anticipated support
The degree to which the trainee expects to be supported in his/her attempts to transfer the learned skills
Causal evaluations
Provide information to determine whether
training caused the post-training behaviours
COMA
A training evaluation model designed for formative evaluation that involves the measurement of cognitive,
organizational, motivational, and attitudinal variables
Decision-Based Evaluation (DBE)
A training evaluation model that specifies the target, focus, and methods of evaluation
Declarative learning
Acquiring facts and information; is by far the most frequently assessed learning measure
Descriptive evaluations
Provide information that describes the trainee once he/she has completed a training program
Formative evaluations
Provide data about various aspects of a training program
Hard Data
Results that are assessed objectively
Perceived support
The degree to which the trainee reports receiving support in his/her attempts to transfer the learned skills
Procedural learning
Organizing facts and information into a smooth behavioural sequence
Return on expectations
The measurement of a training program’s ability to meet managerial expectations
Soft data
Results that are assessed through perceptions and judgments
Summative evaluations
Provide data about the worthiness or effectiveness of a training program
Training evaluation
A process to assess the value—the worthiness—of training programs to employees and to organizations
