CHAPTER 8 The Clash of Custom Solutions Flashcards
What do fusion products create value by improving?
Uptime for a company’s machines
What do fusion services enhance?
Customer productivity
What do fusion systems ensure?
Uptime on all the equipment used by the customer
How do fusion solutions differ from other strategies?
They start with defining customer problems and then solving them
Which strategy creates the most value?
Fusion solutions
What is the first step for industrials in the framework?
Start with fusion products
What is a key limitation of products, services, and systems infused with AI?
They are incomplete solutions to customer problems
What essential element is involved in mobility solutions according to Tesla?
Fully autonomous ride-sharing network
What percentage of total input costs for farmers is accounted for by agricultural equipment?
Less than 10 percent
What must John Deere do to lead in precision agriculture?
Improve the productivity of the remaining 90 percent of farmers’ input costs
What approach must machinery companies now take instead of vertical integration?
Ecosystem approach
What do commercial buildings require for optimal functioning?
A unified architecture that interlinks systems
What should Honeywell and Siemens understand to provide comprehensive solutions?
How a building is used
What does the strategy grid in chapter 4 illustrate?
The progression from fusion products to fusion solutions
What is a solution company expected to be?
Proactive rather than reactive
What do companies need to have to develop fusion solutions?
Access to relevant privileged data
What are the three critical questions companies should ask when architecting solutions?
- How many customers are impacted by the problem? * Are datagraphs and AI necessary? * Is the problem relevant?
What is backcasting?
Envisioning desired conditions and defining actions to attain them
What do fusion solutions become viable when companies do?
Not just optimizing current capabilities
What must a transportation solutions leader consider regarding vehicle design?
Purpose-built cars and their economic and environmental impacts
What is an example of a scientific discipline intersecting with digital thinking?
Biology through gene sequencing and editing
Why would customers prefer solutions providers?
Expertise in assembling the best solutions from available products
What is critical to delivering solutions?
The organizing logic of interconnections
Fill in the blank: Fusion solutions are designed to solve each business customer’s unique _______.
Problems