CHAPTER 4 Four Battlegrounds Flashcards

1
Q

What does the term ‘smart’ imply for industrial products?

A

It implies capturing and tracking real-time, product-in-use data and utilizing data network effects

Merely having digital features does not make a product smart.

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2
Q

What are the two key questions CEOs must ask regarding industrial datagraphs?

A
  1. What is the reach of our industrial datagraphs?
  2. How rich is our industrial datagraph?

These questions help assess the scale and scope of datagraphs.

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3
Q

What are the four fusion battlegrounds identified in the chapter?

A
  • Fusion Products
  • Fusion Services
  • Fusion Systems
  • Fusion Solutions

These battlegrounds represent strategic areas for industrials to compete.

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4
Q

What is the primary focus of fusion products?

A

Collecting product-in-use data to analyze and improve performance systematically

This includes using telemetry to monitor real-time performance.

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5
Q

What technology is essential for fusion products?

A

Purpose-built chips for AI and machine learning

These technologies allow for performance monitoring and predictive maintenance.

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6
Q

What does ‘power by the hour’ refer to?

A

A service model that offers engine replacement on a fixed-cost-per-flying-hour basis

This model was pioneered by Rolls-Royce.

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7
Q

Fill in the blank: Fusion products can be stationary, such as _______.

A

[buildings, glass windows, gas turbines]

Any industrial product can be reimagined as a fusion product.

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8
Q

What strategy must companies pursue after developing fusion products?

A

Shift from products to services by extending the reach of their datagraphs into customers’ operations

This involves making products work deeper inside customer operations.

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9
Q

What organization did Rolls-Royce establish to enhance its data capabilities?

A

R2 Data Labs

This initiative focuses on using data to generate efficiencies and identify new revenue opportunities.

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10
Q

What must industrials ensure to gain customer trust in fusion services?

A

Guaranteeing the privacy of data and analyzing customer data anonymously

Customers will grant access only if the services prove valuable.

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11
Q

What is the goal of a fusion systems integrator?

A

To construct datagraphs by digitally connecting machines and expanding them to interlink with partners’ machines

This involves creating a system-level datagraph.

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12
Q

True or False: The digitalization of industrial machines only aims to improve individual products.

A

False

It also aims to optimize a higher-order system of interconnected products.

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13
Q

What is the significance of using structured and unstructured data in fusion systems?

A

It feeds into AI and machine learning applications to enhance system efficiency

This approach enables more comprehensive data analysis.

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14
Q

What is the first step in constructing a datagraph?

A

Digitally connecting all machines

This involves starting with structured data and then expanding to unstructured multimedia data.

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15
Q

What differentiates a fusion systems integrator?

A

The data it ingests across each system’s tripartite twins and the resulting data network effects

This enables insights into system performance relative to design levels.

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16
Q

Why is the reliability of individual machines less valuable?

A

Because the weakest part of the system creates the problem

Efficiency is determined by the collective performance of interconnected machines.

17
Q

What is the role of datagraphs in minimizing systemic disruptions?

A

They expand the scope beyond products, tracking, analyzing, and predicting system failures

This allows for better operational insights.

18
Q

What competencies did systems integrators develop in the industrial age?

A

Managing large complex projects by deploying human talent with expertise in engineering or IT systems

Examples include Schlumberger, Halliburton, Infosys, Accenture, Tata Consultancy Services, and Deloitte.

19
Q

What is Yocova and who established it?

A

An experimental path to digital transformation established by Rolls-Royce

It aims to connect and collaborate within the aviation industry.

20
Q

What is the significance of the airline industry in the context of fusion systems?

A

It illustrates the need for data exchange across various operations for improved safety and efficiency

However, many areas still have siloed databases.

21
Q

What is the objective of a fusion solutions strategy?

A

To combine products, services, and systems to solve each customer’s unique problems

It requires a deep understanding of customer operations.

22
Q

What do industrial companies need to do to develop a fusion solutions strategy?

A

Earn customers’ trust and access detailed data to construct proprietary datagraphs

This allows for customized solutions.

23
Q

What must fusion solutions providers be perceived as?

A

Trusted solutions architects

They should not rely solely on their products but offer the best possible solutions.

24
Q

What is the new logic in the fusion solutions approach?

A

Solved by Us

This shifts the focus from a company-centric view to customer-centric problem solving.

25
Q

Identify the four battlegrounds for value creation in the industrial world.

A
  1. Fusion products strategy
  2. Fusion services strategy
  3. Fusion systems strategy
  4. Fusion solutions strategy

Each focuses on different aspects of value creation.

26
Q

What is the focus of the fusion products strategy?

A

Digitalizing industrial products and delivering them at the highest performance levels

This is represented in the lower-left quadrant of the framework.

27
Q

What is the goal of the fusion services strategy?

A

To improve customer financial performance through deep integration of industrial machines

This places industrials in competition with traditional players and service providers.

28
Q

What is the aim of the fusion systems strategy?

A

To compete interlinked systems against independent products

This is depicted in the upper-left quadrant of the framework.

29
Q

What does the fusion solutions strategy focus on?

A

Delivering comprehensive solutions for customer problems

This is shown in the top-right quadrant of the framework.

30
Q

What is necessary for companies to win battles in the fusion strategy framework?

A

Invite and involve partners

This balances owning assets with accessing complementary resources.

31
Q

What are the implications of data network effects in fusion strategies?

A

They refine products, processes, and modes of service delivery

Industrial companies must embrace digital technologies for future success.

32
Q

What did Marc Andreessen state regarding the future of building?

A

“It’s time to build”

He emphasized the need for new methods that fuse physical and digital aspects.

33
Q

What will be critical for industrials to navigate in the future?

A

Emerging ecosystems and defining key data elements

This will help in developing and deploying all four fusion strategies.