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Org Behaviour & Leadership (MGMT5508) > Chapter 8 - Team Dynamics > Flashcards

Chapter 8 - Team Dynamics Flashcards

1
Q

4 drivers of Team/Group development

A
  1. Innate desire to bond
  2. Ability to achieve
  3. Comfort
  4. Social identify
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2
Q

Team effectiveness

A

Ability to accomplish tasks and satisfy member needs with team survival.

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3
Q

3 elements of Team effectiveness

A
  1. Team/Org environment
  2. Team processes
  3. Team design
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4
Q

5 Competencies that support Team work

A
  1. Cooperative
  2. Coordinating
  3. Communication
  4. Comforting
  5. Conflict resolving
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5
Q

Tuckmans model of Team Development

A
  1. Forming
  2. Storming
  3. Norming
  4. Performing
  5. Adjourning
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6
Q

Punctuated equilibrium model of Team Development

A
  1. Inertia (Inward focus)
  2. Transitional (Outward focus)
  3. Redirection (Implementation)
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7
Q

4 components of Team Processes

A
  1. Trust
  2. Team development
  3. Cohesion
  4. Team Norms
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8
Q

6 factors in Team Cohesion

A
  1. Team success
  2. Size
  3. Member similarity
  4. Difficulty of entry
  5. External challenge
  6. Frequency of interaction
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9
Q

3 levels of Team Trust

A
  1. (Low Trust) Calculus of deterrence
  2. (Moderate Trust) Knowledge of competency and predictability of behaviour
  3. (High trust) Identity of shared values and mental models
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10
Q

4 Problems of Team Decision Making

A
  1. Time Constraints (inc. Productivity blocking)
  2. Evaluation apprehension (Fear of looking stupid)
  3. Peer pressure to conform
  4. Group-think (mainly over-confidence)
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11
Q

3 Types of Teams

A
  1. Self directed teams
  2. Virtual
  3. Multicultural
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12
Q

Attributes of a self directed team

A

Team members are given high autonomy to deliver a product or service with full ownership of a process

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13
Q

3 competencies of a Virtual Team

A
  1. IT Savvy
  2. High emotional intelligence
  3. Self leadership
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14
Q

Factors contributing to the prevalence of Virtual Teams

A

Globalization
Prolifereation and ease of ICT
Shift from production to knowledge industries

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15
Q

3 techniques to manage multicultural teams

A
  1. Restructure the team into smaller groups whilst maintaining diversity
  2. Recognize, address and adapt to differences
  3. Use centralized control and direct management
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16
Q

3 Types of Interdependence

A
  1. Pooled (Cooperation)
  2. Sequential (Coordination)
  3. Reciprocal (Collaboration)
17
Q

Difference between Team and Group

A

Groups have individual outputs and low interdependence

Teams have collective outputs and a higher degree of interdependence

18
Q

5 Team types vs performance

A
  1. Working group
  2. Pseudo team
  3. Potential team
  4. Real team
  5. High performing team
19
Q

5 Team types vs performance

A
  1. Working group
  2. Pseudo team
  3. Potential team
  4. Real team
  5. High performing team

Org Behaviour & Leadership (MGMT5508) (12 decks)

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