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Org Behaviour & Leadership (MGMT5508) > Chapter 2 - Individual behaviour, personality & values > Flashcards

Chapter 2 - Individual behaviour, personality & values Flashcards

1
Q

What is the MARS model

A

Model of individual behaviour and performance

  1. Motivation
  2. Ability
  3. Role clarity
  4. Situation
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2
Q

6 factors influence the MARS model

A
  1. Personality
  2. Values
  3. Self-concept
  4. Perceptions
  5. Emotions and Attitudes
  6. Stress
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3
Q

Define motivation

A

The internal force which affects a persons direction, intensity and persistence of a voluntary behaviour

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4
Q

Provide an analogy of Motivation

A

Driving a car in which thrust of the engine is intensity of effort, the amount of fuel in your fuel tank is persistence; and the direction is determined by the steering wheel.

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5
Q

What is ability

A

Natural aptitudes + Learned capabilities required to complete a task

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6
Q

5 common types of workplace behaviour

A
  1. Task performance/Goal orientation
  2. Org citizenship
  3. Counter-productive
  4. Joining and staying
  5. Attendance
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7
Q

3 forms of task performance behaviour

A
  1. Proficiency to deliver
  2. Adaptability to change
  3. Pro-active in anticipating change
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8
Q

Helpfulness towards others that support the organisational social and psychological context

A

Organisational Citizenship Behaviour

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9
Q

Define personality

A

The pattern of thoughts, emotions and behaviours that characterize a person

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10
Q

What is the model called which uses OCEAN

A

Five factor model of personality dimensions

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11
Q

Name each component of OCEAN

A
  1. Openness to experience (Creative, curious, nonconforming)
  2. Conscientiousness (Organised, goal focused, thorough, methodical)
  3. Extraversion (Outgoing, energetic, sociable, assertive)
  4. Agreeableness (Trusting, helpful, tolerant)
  5. Neuroticism (Anxious, insecure, self-conscious)
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12
Q

What theory does the MBTI derive from?

A

Jungian Personality Theory

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13
Q

What does MBTI measure and the 4 components

A

Measures an individual’s preferences for perceiving and judging information

  1. Sensing/Intuition
  2. Thinking/Feeling
  3. Intro/Extroversion
  4. Judging/Perceiving
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14
Q

2 strengths and 3 weaknesses of MBTI

A
  1. Poor indicator of performance
  2. A persons preferences change with time
  3. Self-awareness for Career development
  4. Self reported
  5. Can be discriminatory through homogenisation
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15
Q

Contrast values and personality traits

A

Values are what we ought to do
Personality traits is what we often do

Values are evaluative
Personality traits are descriptive

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16
Q

What is the dominant model of values called?

A

Schultz values circumplex model

17
Q

Is 100% person-organisation congruence desirable and why?

A

No. Forms corporate-cults which lack diversity of people, ideas and perspectives.

18
Q

3 ethical principles

A
  1. Utilitarianism
  2. Individual rights
  3. Distributive justice
19
Q

The greater good for the greater number of people is known as …. and is AKA …..

A

Utilitarianism and Consequentialist principle

20
Q

Give a recent example of when Individual Rights has been conflicted

A

18C of Racial Discrimination Act prohibits public speech which may offend or insult another group of people based on race, colour, nationality or ethnicity

21
Q

3 factors of ethical behaviour

A
  1. Moral sensitivity
  2. Moral intensity
  3. Situational
22
Q

5 cross-cultural values

A
  1. Individualism
  2. Collectivism
  3. Power distance
  4. Uncertainty avoidance
  5. Achievement orientation
23
Q

What is the name of the formula linking behaviour, personality and situation?

A

Lewin’s equation
Behaviour = Personality x Situation
B = f(P,E)

24
Q

3 steps to learning process

A
  1. Awareness
  2. Acknowledgement
  3. Transformation/Action
25
Q

Describe the 4 levels of the Iceburg Model

A
  1. Observed behaviour
  2. Unobserved thoughts and feelings
  3. Values and beliefs
  4. Needs and fear
26
Q

Give an analogy of judgements and perceptions

A

Fact: A room has bits on the floor
Analysis: The room is dirty
The perception/judgement used is the standard by which the room is considered clean/dirty

27
Q

Describe the differences between using the reptilian brain and frontal lobes to react to stimuli

A

Reptilian brain is primary needs/fear based whereas Frontal lobe is more advanced thought.

Reptilian brain = Stimuli –> Reaction

Frontal lobe = Stimuli + Thought –> Response

28
Q

2 elements that drive the development of our unconscious beliefs/values and the age at which it is well-developed

A
  1. Experience
  2. Perceptions of the world.
    Well-developed by the age of six

Org Behaviour & Leadership (MGMT5508) (12 decks)

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