Chapter 8: Management Flashcards
1
Q
Four kinds of resources
A
Material
Human
Financial
Informational
2
Q
Four basic management functions
A
Planning
Organising
Leading and motivating
Controlling
3
Q
Three steps of the control function
A
Setting standards
Measuring actual performance
Taking corrective actions
4
Q
Three levels of management
A
Top managers
Middle managers
First-line managers
5
Q
Five areas of management specializations
A
Financial manager Operations manager Marketing manager Human resources manager Administrative manager
6
Q
Five management skills
A
Conceptual Analytic Interpersonal Technical Communication
7
Q
Three styles of leadership
A
Autocratic
Participative
Entrepreneurial
