Chapter 8-Lecture Flashcards
What do patients experience in a hospital?
Clothing Language Food Medication Private Information Medical procedures
What are characteristics of difficult patients?
Aggressive Stubborn Manipulative Mean Loud
When are patients difficult?
When the plan of care does not align with patients expectations
What needs to be considered in the interpretive model of care?
The patient’s PERCEPTIONS of their care plan and FEELINGS about medication
What causes misperception of medical condition?
High anxiety
What are some relationship dynamics and implications?
Patients place excessive demands on clinicians
Time constraints
What is the solution for relationship dynamics and implications?
Increase communication for better relationship with patient
What are the three interventions?
Schedule family conferences
Maintain hope and examine the family dynamics for unfinished business
Discuss the grief experience of parent with chaplain or physician for medical clarity
What should clinicians do when treating patients?
Pay attention to the whole person.
What are patients dealing with?
The existential questions
What is involved in spiritual care?
A non-reactive presence
A listening presence
A questioning presence
What is a non-reactive presence?
Provide care as usual
Integrate values in the care giving process
What is a listening presence?
Start a conversation
Ask open-ended questions
Invite patients to share what is burdening their hearts
What is a questioning presence?
Assess if there is a spiritual need that need to be addressed
How do you assess spiritual needs?
Be curious
Ask questions
Be concrete
