Chapter 8 and 9 Flashcards
What drives an organizational culture?
Founder's values Industry and Business Environment National Culture Organization's Vision and Strategies Behavior of Leaders
What are the four types of organization culture?
Clan culture, adhocracy, market, hierarchy
What are the 3 levels of organizational cultures
Level 1- Observable artifacts
Level 2- Espoused Values
Level 3- Basic Assumptions
How do employees learn culture
Symbols, Stories, Hero, Rites and Rituals
What are mutual-benefit organizations?
voluntary collectives whose purpose is to advance members interests
Vertical hierarchy of authority
who reports to who,
Horizontal Specialization
Who specializes in what work
Flat Organization
An organizational structure with few or no levels of middle management between top managers and those reporting to them
Unity of Command
An employee should report to no more than one manager
Narrow span of management
limited number of people
National Labor Relations Board
Enforces procedure whereby employees may vote to have a union for collective bargaining which resulted from the Wagner act of 1935
Fair labor standards act of 1938
Established minimum living standards for workers engaged in interstate commerce including provision of a federal working condtions
Quid Pro Quo harassment
The perso to whom the unwanted sexual attention is directed is put the position of jeopardizing being hired for a job.
