Chapter 8 Adapting Organizations to Today's Markets Flashcards
When different members come together to work temporarily on a project, they are operating in a ________ Organization:
Matrix Organization
A _______ organization structure maintains the decision-making authority at the top level of management.
Centralized
The Fayol principle Esprit de Corps indicates that a spirit of ________ and ________ should be created among people in the firm.
Pride & Loyalty
Those directly responsible for achieving the organization’s production goals by issuing the orders and enforcing discipline are ________ managers.
Line Managers
Using communications technology & other means to link organizations & allow them to work together on commons objectives is called: _________
Networking
Groups of employees from different departments who work together on a long-term basis are called:
Cross-Functional Self Management Teams
Employees who are empowered to make decisions without management approval are:
Self-Managed
An organization in which specialists from different parts of the organization are brought together to work on SPECIFIC PROJECTS but still remain part of a line-and-staff structure is called:
A Matrix Organization
Employees who are part of THE CHAIN OF COMMAND that is responsible for achieving organizational goals are called:
Line Personnel
Employees who advise & assist line personnel in meeting their goals are called:
Staff Personnel
An organization that has direct 2-WAY lines of responsibility, Authority & Communication running from top to bottom of the organization, with all people reporting to only ONE supervisor is called a ____________ organization.
Line Organization(ex:military, pizza parlor)
In the past, many organizations designed rules & regulations to give managers control over employees. An organization’s reliance on these rules is called a: __________
Bureaucracy
Does a flat organization structure have FEWER or MORE layers of structure?
Fewer
Staff employees _______ line managers in meeting their goals.
Assist
The primary reason why managers in the latter 1900s began designing organization is so they could what?
Control Workers
Who promoted the pyramid shaped structure which became so popular in larger firms?
Max Weber in the 1940’s
A _____ system is where one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers who are responsible to that one person.
Hierarchy
The line of authority that moves from the top of the hierarchy to the bottom of the lowest level is called the :
Chain of Command
What occurs when decision making is delegated to lower-level managers & employees more familiar with local conditions than HQ management could be?
Decentralized Authority
Span of Control describes:
the optimal number of subordinates a managers supervises or should supervise
What divides organizations into separate units?
Departmentalization
Four examples of departmentalize by functions are:
Design, Production, Marketing & Accounting
Departmentalization by Customer Group
Consumer Market, Hospitals, Doctors
