Chapter 11: Finding & Keeping the Best Employees Flashcards
The Manpower Development Training Act of 1962 provided for the training and retraining of _______ workers.
Unemployed
The Equal Pay Act (1963) specified that men & women doing _______ jobs must be paid the same wage.
Equal Jobs
The Civil Right Act (1964) outlawed _______ in employment based on sex, race, color, religion or natural origin.
Discrimination
The Age Discrimination in Employment Act of 1967 outlawed employment practices that ______ against people 40 and above.
Discriminate
The Occupational Safety & Health Act (1970) specified that employers must:
- Limit Exposure to Hazardous Substances
2. Provide Safety Equipment to Employees
The Equal Employment Opportunity Act of 1972 authorized the ______ to issue guidelines for acceptable employer conduct in administering equal opportunity employment.
EEOC (Equal Employment Opportunity Commission
The Comprehensive Employment & Training Act of 1973 (CETA) provides funds for training _________ workers.
Unemployed
ERISA regulates & insures company ___________ plans.
retirement
The Immigration Reform & Control Act (1986) requires employers to verify employment _______ of all new hires including US citizens.
Eligibillity
The Older Workers Benefit Protection Act (1990) protects older people from illegal _________ discrimination.
Age
The Civil Rights Act of 1991 extends the right to jury trial and ________ damages of victims of intentional job discrimination.
punitive
The law that prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation & requires them to adapt to the workplace if necessary is which act?
The Americans With Disabilities Act (1990)
The Families & Medical Leave Act (1993) requires employers with 50+ employees provide up to _____ weeks of unpaid leave per year upon birth/adoption of an employee’s child or upon serious illness of a parent, spouse or child.
12 Weeks
The ADA (Americans w/Disabilities Amendments Act) of 2008 provides broader protections for ________ workers.
Disabled
What type of training allows employees to learn by watching others or doing in the workplace?
On The Job Training
Selection is the process of gathering information & deciding who should be hired to meet company staffing needs, under _______ guidelines.
Legal
A benefit of job sharing is _______ of experienced employees who might have otherwise retired.
Retention
The Benefits of Job Sharing Include:
- Employment opportunities for those who can’t or prefer not to work full-time
- Enthusiastic, productive workforce
- Reduced absenteeism & tardiness
- Ability to schedule part-time workers into peak demand periods
- Retention of experienced employees who might otherwise have retired
What Plan lets two or more part-time employees share one full-time job?
Job Sharing
Another employee who introduces lower-level employees to the right people and acts as a sponsor within the organization is a _______.
Mentor
Training done in schools where employees are taught with equipment similar to that used on the job is called ______ training.
Vestibule
A human resource ____ of an organization reveals the demographics of the firm’s labor force & whether it’s technically up to date & thoroughly trained, which is an important part of human resource management (HRM).
Inventory
Workers who successfully complete an apprenticeship earn the classification _______.
Journeyman
The process of establishing and maintaining contacts in and out of the organization is called ______.
Networking
A flextime plan gives employees some freedom to choose which ______ to work, as long as they work the required number of hours.
Hours
_____ time is when all employees are expected to be at their job stations.
Core Time
What work schedule allows an employee to work a full number of hours per week but in fewer days?
Compressed Workweek (Monrovia)
What positions are like apprentice-like relationships within an organization where selected employees who work with assistants to higher-level managers & participate in planning and other managerial functions until they are ready to assume such positions themselves?
Understudy positions (undersecretary/assistant)
The process for obtaining qualified people is called _______.
Recruitment
A human resource staff member often screens applicants in the initial ______.
Interview
Increasing numbers of contingent workers are who?
Accountants, lawyers, engineers - educated professionals
The training to new employees that initiates them into the organization is called ______.
Orientation
Companies in job-sharing plans sometimes must _____ fringe benefits.
Prorate
Background investigations investigate what records?
Work Records
The result of a job _____ are two written statements: a job description & job specification.
Job Analysis
A firm can use a trial period of employment before deciding to make an employee permanent which is known as a __________ period.
Probationary
A study of what employees do who hold various job titles is called a ______.
job analysis
Training that duplicates the exact combination of conditions & tasks that occur on the job is called ____ ____.
Job Simulation
Orientation programs include:
- Reading Handbooks
- Informal Talks
- Scheduled Visits to Departments
When managers are given assignments in a variety of departments, this is called job ______.
rotation
Improving an employee’s short-term ability to perform needed skills is _______ while focusing on long-term abilities is ________.
Training & Development
What training occurs away from the workplace to develop a variety of skills or foster personal development?
Off The Job Training
A new method that is being developed to coach managers electronically is called _________.
E-Coaching
What is an evaluation that measures employee performance against established standards in order to make decisions about promotions, compensation, training or termination?
Performance Appraisal
How many steps does a Performance Appraisal have?
Six Steps: (PCPDAD)-Performance/Communicate/Performance/Discuss/Action/Decisions 1. Establish Performance Standards 2. Communicating Those Standards 3. Evaluating Performance 4. Discussing Results w/Employee 5. Taking Corrective Action 6. Make Decisions
What is sick leave, vacation pay, company cars, pension plans, & health plans?
Fringe Benefits
What are cafeteria-style fringe benefits?
Plans that let employees choose benefits they want, up to a certain dollar amount
What are the 6 steps to Selection process?
- Obtain Complete App Forms
- Initial/Follow Up Interviews
- Employment Tests (Competency/Skills)
- Background Investigations
- Physical Exam Results (Drug/Alcohol)
- Trial/Probationary Employment Period
What are the steps in HRM planning?
- Inventory of Organization’s Employees
- Prepare Job Analysis
- Assess Future HR Demand
- Assess Future Supply
- Establish Plan for Recruiting, Hiring, Educating, Appraising, Compensating, Scheduling Employees
What methods does Human Resource Managers use to ecuit new employees?
Internal - Those hired from within the organization & employees who recommend others to hire
External - Those hired from outside the organization
What are transfers, promotions and reassignments called within a company?
Internal hiring
External Recruitment Sources are:
Ads Agencies College Placement Mgmt Consultants Referrals Walk Ins Internet
