Chapter 8

Question 1

Capacity

Answer 1

The maximum load that an organizational unit can carry or operate

Question 2

Computer assisted design CAD

Answer 2

The design of components products in the processes on computers instead of on paper

Question 3

Computer assisted manufacturing CAM

Answer 3

Manufacturing that employees specialized computer systems to actually guide and control the transformation processes

Question 4

Computer, integrated manufacturing, CIM

Answer 4

A complete system that designs products, manages machines and materials and controls the operations function

Question 5

Continuous manufacturing organizations

Answer 5

Companies that use continuously running assembly lines creating products with many similar characteristics

Question 6

Customization

Answer 6

Making products to make a particular customers needs or wants

Question 7

Economic order quantity EOQ module

Answer 7

A model that identifies the optimum number of items to order to minimize the cost of managing, ordering, storing and using inventory

Question 8

Fixed position layout

Answer 8

layout that brings all resources required to create a product to a central location

Question 9

Flexible manufacturing

Answer 9

The direction of machinery, by computers to adapt to different versions of similar operations

Question 10

Inputs

Answer 10

The resources, such as labor, money, materials, and energy that are converted into outputs

Question 11

Intermittent organizations

Answer 11

Organizations that deal with products of a lesser magnitude, then do project organizations. Their products are not necessarily unique, but possesses significant number of differences.

Question 12

Inventory

Answer 12

All raw materials components completed or partially completed products and pieces of equipment affirm uses

Question 13

Inventory control

Answer 13

The process of determining how many supplies and goods are needed, and keeping track of quantities on hand, where each item is, and who is responsible for it

Question 14

ISO 9000

Answer 14

A series of quality assurance standards designed by the international organization for standardization ISO to ensure consistent product quality under many conditions

Question 15

ISO 14000

Answer 15

A comprehensive set of environmental standards that encourages a cleaner and safer world by promoting a more uniform approach to environmental management, and helping companies, attain and measure improvements in their environmental performance

Question 16

ISO19600

Answer 16

Provides guidelines for compliance management that address risks, legal requirements, and stakeholder needs

Question 17

Just in time JIT inventory management

Answer 17

A technique using similar quantities of materials that arrive just in time for use in the transformation process, and therefore require less storage space, and other inventory management expense

Question 18

Manufacturing

Answer 18

The activities and processes used in making tangible products, also called production

Question 19

Material requirements planning MRP

Answer 19

A planning system that schedules, the precise quantity of materials needed to make the product

Question 20

Modular design

Answer 20

The creation of an item in self-contained units or modules that can be combined or interchanged to create different products

Question 21

Operations

Answer 21

The activities and processes used in making both tangible and intangible products

Question 22

Operations management OM

Answer 22

The development and administration of the activities involved in transforming resources into goods and services

Question 23

Outputs

Answer 23

The goods services, and ideas that resolved from the conversion of inputs

Question 24

Product layout

Answer 24

A layout requiring that production be broken down into relatively simple tasks, assigned to workers who are usually positioned along an assembly line

Question 25

Process layout

Answer 25

organizes the transformation process into departments that group related processes

Question 26

Production

Answer 26

The activities and process is used in making tangible products also called manufacturing

Question 27

Project organization

Answer 27

A company using a fixed position layout because it is typically involved in large complex projects, such as construction or exploration

Question 28

Purchasing

Answer 28

The buying of all materials needed by the organization, also called procurement

Question 29

Quality control

Answer 29

The processes an organization uses to maintain its established quality standards

Question 30

Routing

Answer 30

The sequence of operations, through which the product must pass

Question 31

Scheduling

Answer 31

The assignment of required tasks to departments, or even specific machines, workers, or teams

Question 32

Standardization

Answer 32

The making of identical, interchangeable components and products

Question 33

Statistical process control

Answer 33

The system in which management collects an analyzes information about the production process to pinpoint quality problems in the production system

Question 34

Supply chain management

Answer 34

Connecting and integrating all parties members of the distribution system in order to satisfy customers

Question 35

Total quality management TQM

Answer 35

A philosophy, that uniform commitment to quality in all areas of an organization will promote a culture that meets customers perceptions of quality