Chapter 10 Flashcards
Affirmative action programs
Legally mandated plans that try to increase job opportunities for minority groups by analyzing the current pool of workers, identifying areas where women and minorities are under represented, and establishing specific hiring and promotion goals with target dates for addressing the discrepancy
Arbitration
Settlement of a labor/management dispute by a third-party, who solution is legally binding and enforceable
Benefits
Non-financial forms of compensation provided to employees such as pension plans, health insurance, paid vacation and holidays
Bonuses
Monetary rewards offered by companies for exponential performance as incentives to further increase productivity
Boycott
And attempt to keep people from purchasing the products of a company
Collective bargaining
The negotiation process through which management and unions reach an agreement about compensation working hours and working conditions for the bargaining unit
Commission
And incentive system that pays a fixed amount or percentage of the employees sales
Conciliation
A method of outside resolution of labor and management differences in which a third-party is brought in to keep the two sides talking
Development
Training that augments the skills and knowledge of managers and professionals
Diversity
The participation of different ages, genders races, ethnic, ethnicities, nationalities, and abilities, in the workplace
Human resources management
All the activities involved in determining an organizations, human resources needs as well as acquiring training and compensating people to fill those needs
Job description
A formal written explanation of a specific job, usually including job title tasks, relationships with other jobs, physical and mental skills, required duties responsibilities, and working conditions
Job analysis
The determination through observation and study of pertinent information about a job, including specific tasks, and necessary abilities and knowledge and skills
Job specification
A description of the qualifications necessary for a specific job, in terms of education, experience, and personal and physical characteristics
Labor contract
The formal written document that spells out the relationship between the union and management for a specified period of time, usually two or three years
Labor unions
Employee organizations formed to deal with employers for achieving better pay hours, and working conditions
Lockout
Management version of a strike, where in a worksite is closed, so that employees cannot go to work
Mediation
A method of outside resolution of labor and management differences in which the third-party role is to suggest or propose a solution to the problem
Mentoring
Supporting training and guiding employee in his or her professional development
Orientation
Familiarizing newly hired employees with fellow workers company, procedures, and the physical properties of the company
Picketing
A public protest against management practices that involve union members marching and carrying anti-management signs of the employers plant or worksite
Profit sharing
A form of compensation, whereby a percentage of company profits is distributed to employees whose work helped to generate them
Promotion
In advancement, and to a higher level job with increased authority, responsibility and pay
Recruiting
Forming a pool of qualified applicants from which management can select employees
Salary
The financial reward calculated on a weekly monthly or annual basis
Selection
The process of collecting information about applicants and using that information to make hiring decisions
Separations
Employment changes involving resignation, retirement, termination, or layoff
Strikebreakers
People hired by management to replace striking employees called scabs by striking union members
Strikes
Employee walkouts, one of the most effective weapons of labor unions
Title VII of the civil rights act
Prohibits, discrimination and employment and created the equal employment opportunity commission
Training
Teaching employees to do specific job tasks through either classroom development or on the job experience
Transfer
I moved to another job within a company at essentially the same level and wage
Turnover
Occurs when employees quit or are fired, and must be replaced by new employees
Wage/salary survey
A study that tells a company how much compensation comparable firms are paying for specific jobs that the firms have in common
Wages
Financial rewards based on the number of hours, the employee works, or the level of output achieved
