Chapter 8 Flashcards

1
Q

What is Optimization?

A

It is the process of finding the best solution, one that help an organization meet its goals.

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2
Q

What is a satisficing model?

A

It is the process of finding a good but not great problem solution.

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3
Q

What are heuristics?

A

They are guidelines that find a good solution.

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4
Q

What is a programmed decision?

A

It is a decision made using guidelines.
It is easy to computerize using TIS.

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5
Q

What is a non-programmed decision?

A

It is a decision that deals with unusual situations.
It is not easily quantifiable.

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6
Q

What is the sense and respond (SaR) approach?

A

It is determining problems and developing systems to solve the problems.

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7
Q

What is a Management Information System?

A

It is an organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision-makers.

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8
Q

What are the outputs of an MIS?

A

A scheduled report
A demand report
An Exception report
A Drill-down report

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9
Q

What is a financial MIS?

A

It provides financial information to executives and others.

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10
Q

What is a marketing MIS?

A

It supports managerial activities in product development.

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11
Q

What is Human Resource MIS?

A

It is concerned with activities related to employees and potential employees.

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12
Q

What is an accounting MIS?

A

It provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications.

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13
Q

What is a Geographic Information System (GIS)?

A

It is capable of assembling, storing, manipulating, and displaying geographic information.

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14
Q

What is a Decision Support System (DSS)?

A

It is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems.

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15
Q

What is a what-if analysis?

A

It is the process of making hypothetical changes to problem data and observing the impact on the results.

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16
Q

What is a simulation?

A

It is the ability of the DSS to duplicate features of a real system.

17
Q

What is a dialogue manager?

A

It is a user interface that allows decision makers to easily access and manipulate the DSS, and use business terms and phrases.

18
Q

What is a model base?

A

It provides decision makers with access to models and assists them in decision making.

19
Q

What is a Group Support System (GSS)?

A

It consists of most elements in DSS, to provide support in group decision making.

20
Q

What is an Executive support system?

A

It specializes in DSS, and includes hardware, software, procedures and people used to assist senior-level executives.
Aka Executive Information System ( EIS).