Chapter 8

Question 1

Recruitment

Answer 1

Identifying need for new employees) and encouraging people to apply for a vacancy.

Question 2

Job description

Answer 2

Responsibilities and duties to be carried out by the job holder.

Question 3

Job (person)
specification

Answer 3

The requirements, qualifications, experience and characteristics of people needed to
fill a job vacancy.

Question 4

Internal recruitment

Answer 4

The vacancy is filled by someone who is an existing employee of the organisation.

Question 5

External recruitment

Answer 5

The vacancy is filled by someone who is not an existing employee of the organisation

Question 6

Part-time employment

Answer 6

Jobs with less hours than a full working week, e.q. 20 hours per week instead of 40.

Question 7

Full-time employment

Answer 7

Jobs with a full working week (length varies between businesses). Full-time
employees will usually work 35 hours or more a week

Question 8

On-the-job training

Answer 8

Training at the place of work - watching and being instructed by experienced workers.

Question 9

Off-the-job training

Answer 9

Training away from place of work, e.g. at college, being instructed by specialist trainers.

Question 10

Induction training

Answer 10

Training for new employees explaining the business structure, activities and procedures.

Question 11

Redundancy

Answer 11

Employees are no longer required - the job no longer exists.

Question 12

Workforce planning

Answer 12

Establishing the size and skills of the workforce needed by a business for the future.

Question 13

Dismissal

Answer 13

An employee’s employment contract is terminated and they must leave the business.

Question 14

Stages of recruitment

Answer 14

• Identifying a vacancy
• Prepare job description and person specification
• advertise
• shortlist
• references
• interview
• selection

Question 15

why train employees?

Answer 15

• increase productivity
• decrease the amount of supervision required
• reduce accidents and injuries
• improves chances of internal promotion

Question 16

Types of training

Answer 16

Induction
on the job
off the job

Question 17

Advantages and disadvantages of induction training

Answer 17

Advantages
- helps new employee settle in
- Health and safety training may be required
Disadvantages
- Time consuming (delays the start of employee’s work)
- Wages are paid but no work has been done by the employee

Question 18

Advantages and disadvantages of on the job training

Answer 18

Advantages
Training is cheap
Training is specific for their job
Work can be done while training
Disadvantages
The trainer will not be getting work done.
Training won’t be effective if the trainer is bad

Question 19

Advantages and disadvantages of off the job training

Answer 19

Advantages
Trainers are experts (Skills can be taught)
Training can be done outside of working hours (in employee’s own time)
Disadvantages
Off the job training is expensive
Worker may receive training paid by business and leave
Training may not be specific for the job

Question 20

Reasons why a business might need to reduce the number of employees

Answer 20

• Automation
• factory/ shop closure
• business relocating
• demand for goods or services
• business merging