Chapter 6 Flashcards

1
Q

Motivation

A

Workers want to work hard and effectively for their employer.

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2
Q

Wage

A

Payment for work, usually paid weekly.

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3
Q

Time rate

A

Wage based on number of hours worked

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4
Q

Piece rate

A

Wage based on number of units of output produced.

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5
Q

Salary

A

Payment for work, usually paid monthly.

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6
Q

Commission

A

Payment based on number of units sold.

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7
Q

Profit sharing

A

Payment to employees based on a share of the profits of the business.

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8
Q

Bonus

A

Additional payment to workers, above the basic wage/salary, as a reward for good work

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9
Q

Performance-related pay

A

Pay is related to the performance of an employee, e.g. meeting pre-set objectives.

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10
Q

Share ownership scheme

A

Giving employees shares in a company to encourage a sense of belonging and ownership

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11
Q

Appraisal

A

Assessing the effectiveness of employees (important for performance-related pay).

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12
Q

Fringe benefits

A

Non-financial rewards.

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13
Q

Job satisfaction

A

Enjoyment employees can derive from work if they feel they have done a
good/rewarding job.

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14
Q

Job rotation

A

Workers are asked to switch different tasks with other workers (but at the same level
of responsibility).

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15
Q

Job enlargement

A

Tasks of a similar level of difficulty/responsibility are added to a worker’s job description.

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16
Q

Job enrichment

A

Adding tasks that are more challenging, more skilful and more responsible.

17
Q

Why do people work?

A
  • Money
  • Social Needs
    -Esteem Needs
  • Job Satisfaction
  • Security
18
Q

Maslow’s hierarchy of needs

A
  • Physiological needs
  • Safety needs
  • Belongingness and love needs
  • esteem needs
  • self actualization
19
Q

Taylor’s theory

A

workers are motivated by money

20
Q

Herzberg’s theory

A

Two factors, hygiene & motivation

21
Q

types o financial rewards

A
  • wages
  • salary
  • bonus
  • Commission
  • Profit sharing
22
Q

Methods of motivation

A
  • Financial
  • Non-Financial