CHAPTER 7 - MANAGEMENT SKILL OF COMMUNICATION Flashcards

0
Q

what are the four types of communication ?

A

1-VERBAL~(face-to-face meeting, telephone, radio)
2-WRITTEN-(a letter, report, email, websites)
3-VISUAL-(diagrams, advertising)
4-PHYSICAL-(personal appearance, body language)

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1
Q

what does communications refer too ????

A

it refers to the transfer of information between people

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