CHAPTER 7 - MANAGEMENT SKILL OF COMMUNICATION Flashcards
0
Q
what are the four types of communication ?
A
1-VERBAL~(face-to-face meeting, telephone, radio)
2-WRITTEN-(a letter, report, email, websites)
3-VISUAL-(diagrams, advertising)
4-PHYSICAL-(personal appearance, body language)
1
Q
what does communications refer too ????
A
it refers to the transfer of information between people