CHAPTER 3-Resolving Conflict in the Workplace Flashcards
what industrial disputes be caused by ?
1-pay and working conditions,
2-redundancies or dismissals,
3-discrimination of staff.
what does industrial relations refer to ?
it refers to the quality of the relations that exist between the managers and the employees in an organisation
what is a secret ballot ?
this means that how a person votes remains confidential
what is the industrial relations act 1990 ?
it sets out the law governing the conduct of strikes and industrial disputes
what is a wildcat strike ?
it is a type of unofficial dispute where no advance notice or warning is given to management
what does picketing involve ?
it involves employee and trade union officials walking up and down outside the workplace indicating a strike is in progress
what is an industrial dispute ?
it is a legal term referring to any conflict between workers and employers
what are trade unions ?
they’re organisations that represent the views and interests of employees in matters of pay and conditions of employment
what does ICTU stand for ?
Irish Congress of Trade Union
how are employee pay and conditions negotiated ?
cost of living claim-(arises where employees want their wage to keep up with inflation)
comparability claim-(when employees want the same pay and conditions as another worker in a different company)
relatively claim-(when a group of worker want more pay than another group of workers)
productivity claim-(given as a reward for increasing output and efficiency)
what is individual bargaining ?
this occurs when an employer wants to negotiate with an employee individually
what is collective bargaining ?
occurs when an employer negotiates collectively to a group of workers
what does social partnership refer to ?
it refers to the process whereby the government, employers and employees agree pay and conditions nationally
what is the labour relations commission ?
established by the industrial relations act 1990 as a specialist agency to help with resolving industrial disputes
what is an all out strike ?
this is when all union members in an organisation are ordered by the ICTU to stop working and leave the premises
what are token stoppages ?
these involve workers stopping work for a short period of time to demonstrate their strength of feeling to the employer
what are some consequences of strikes for stakeholders ?
BUSINESS-operations and productions are disrupted and no money
EMPLOYEES-loss money, confidence in their union and maybe job
CUSTOMERS-lack of supplies and goods for their company
GOVERNMENT-loss money from company for example tax revenue
what does conciliation mean ?
it refers to when an industrial relations officer assists employers and union representatives to sort out their differences and negotiate a solution themselves
what is dismissal ?
it means to be sacked from a job due to incomplete, dishonesty and breach of company discipline
what is the unfair dismissals acts 1977 to 2007 ?
it is the laws preventing employees from being dismissed from their job for unfair reasons
what are some fair dismissals ?
- if employee was incapable of doing job
- if employees conduct was unacceptable
- if the job came redundant
- if employer followed proper procedure
what are some unfair dismissals ?
- if employer didn’t follow proper procedure
- if employer can not prove employees incapability of doing job
- if the employer can not prove unacceptable conduct by employee
- if employer tries constructive dismissal
- if sacked while on maternity leave
what is constructive dismissal ?
this means when an employer makes working conditions for an employee so difficult that the employee is forced to leave their job
what is the employment equality act 1998 ?
it is a law that outlines that it is illegal to discriminate anyone at work on the basis of :
- gender
- marital status
- family status
- age
- disability
- sexual orientation
- religious belief
- being a traveller
