Chapter 7: Evaluation of Training Results Flashcards
This means that learners are able to “transfer” their knowledge and skills learned in a training session back to their jobs.
Training transfer.
This means that training should closely mimic the actual job environment to enhance transfer of skills.
Realism in training environment enhances skill transfer.
This means to have an understanding of when and under what conditions skills should be utilized on the job.
Consider timing and conditions for skill application on the job.
This refers to the idea that repeated practice beyond mastery of a skill ensures retention and transferability, especially for tasks that are not performed frequently.
Overlearning reinforces learning and promotes long-term retention.
The idea that training should expose trainees to various situations and conditions to prepare them for the unpredictability of the job.
Variability in practice prepares trainees for diverse workplace challenges.
Employees need opportunities and encouragement to apply what they’ve learned.
Provide opportunities and encouragement for skill application.
The idea that focusing on fundamental principles rather than just specific facts or techniques enhances understanding and capability in different job situations.
Focus on teaching fundamental concepts and principles.
Assessing the effectiveness and outcomes of a training program.
Evaluation of Training Results.
Two (2) ways to evaluate the effectiveness of a training program.
- Involves practicality.
- Concerned with experimental rigor.
This refers to the extent to which a measurement instrument accurately represents the domain of interest. It assesses whether the content of a test or assessment tool adequately covers the full range of behaviors, skills, or attributes relevant to the construct being measured.
Content validity.
This refers to how employees feel and act in response to things that happen at work.
Employee reactions.
This enables employees to upgrade their competencies and thereby strengthen their company’s performance.
Employee learning.
The extent to which employees actually can use the learned material.
Application of training.
This is determined by evaluating whether the goals for training were met.
Business impact.
This is used to evaluate the efficiency or profitability of an investment or compare the efficiency of a number of different investments.
Return on Investment (ROI).
