Chapter 13: Employee Motivation Flashcards

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1
Q

Is the internal force that drives a worker to action as well as the external factors that encourage
that action.

A

Motivation.

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2
Q

Three (3) individual difference traits that are most related to work motivation.

A
  1. Self-esteem
  2. Intrinsic motivation tendency
  3. Need for achievement
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3
Q

Is the extent to which a person views himself as valuable and worthy.

A

Self-esteem.

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4
Q

When people are intrinsically
motivated, they will seek to perform well because they either enjoy performing the actual tasks or enjoy the challenge of successfully
completing the task.

A

Intrinsic motivation tendency.

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5
Q

Employees who have a strong need for achievement are motivated by jobs that are challenging and over which they have some control, whereas employees who have minimal
achievement needs are more satisfied when jobs involve little challenge and have a high
probability of success.

A

Need for achievement.

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6
Q

Is a person’s overall feeling about themselves.

A

Chronic self-esteem.

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7
Q

Is how a person feels about themselves on the basis of the expectations of others.

A

Socially influenced self-esteem.

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8
Q

Also called self-efficacy, is a person’s feeling about themselves in a particular situation such as operating a machine or talking to other people.

A

Situational self-esteem.

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9
Q

Three (3) ways in increasing self-esteem.

A
  1. Self-esteem workshops
  2. Experience with success
  3. Supervisor behavior
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10
Q

This is when an employee is given a task so easy that they will almost certainly succeed.

A

Experience-with-success approach.

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11
Q

The idea that employees monitor their own progress toward attaining goals and then make the necessary adjustments.

A

Self-regulation (self-regulation theory).

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12
Q

According to this theory, employees desire jobs that are meaningful and provide them
with opportunities to be personally responsible for the outcome of their work.

A

Job characteristics theory.

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