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417 > Chapter 7 > Flashcards

Chapter 7 Flashcards

1
Q

The ratio of … to … has an effect on the client’s willingness to explore his or her own thoughts, feelings, motives, and actions

A

challenge to support

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2
Q

T: never received feedback

A

simple unawareness

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3
Q

low support and low challenge =

A

ignoring

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4
Q

high support and low challenge

A

befriending

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5
Q

high support and high challenge

A

helping

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6
Q

low support and high challenge

A

criticizing

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7
Q

They misinterpret the actions of others. This tendency is called … and is a common problem among couples

A

mind reading

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8
Q

first challenging skill?

A

feedback

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9
Q

T: providing information and your honest reaction to the client.

A

feedback

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10
Q

what is feedback

A

providing information and your honest reaction to the client.

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11
Q

second challenging skill

A

confrontation T

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12
Q

T: he challenging skill that is the art of pointing out inconsistencies and blind spots in the client’s story.

A

confrontation

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13
Q

what is confrontation

A

he challenging skill that is the art of pointing out inconsistencies and blind spots in the client’s story.

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14
Q

when do helpers give feedback

A

Helpers only give feedback when clients ask for it or when clients need information to progress.

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15
Q

3 purposes for giving feedback

A

To indicate how the client’s behavior affects the helper

  1. To evaluate a client’s progress toward the goals
  2. To supply a client with information based on the helper’s observation
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16
Q

why use I messages in feedback

A

to say this is my perspective

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17
Q

when can you give someone feedback on their personality

A

Do not give people feedback on their personality traits or something they cannot change.

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18
Q

how do you start a feedback giving

A

ask permission

19
Q

how much feedback should be given

A

1 or 2 at a time

20
Q

is it worth giving feedback on strengths

A

yes

21
Q

how should you see if your feedback was received

A

a follow up question

22
Q

T: holes in our view of the world, at least from a physiological viewpoint.

A

blindspot

23
Q

T an inconsistency, a mixed message, or a conflict among a client’s thoughts, feelings, and behaviors

A

discrepancy

24
Q

Why Should Discrepancies Be Confronted?

A

worth through incongruities to bring buried elements into consciousness

25
Q

“Everybody wants me to stop drinking. But I am not going to give up going with my friends for a beer or two. There is nothing wrong with that.” point out the discrepancy

A

“Although you often talk about the many problems that alcohol has caused in your life, you just can’t see quitting and distancing yourself from your drinking friends.”

26
Q

T: we are motivated to keep cognitions such as values, beliefs, and attitudes consistent

A

cognitive dissonance

27
Q

There are five elements of a client’s story that can come into conflict

A 
worldview or beliefs 
previous experiences 
verbal messages 
nonverbal 
behaviour
28
Q

“It’s been hell. This whole thing. It’s almost funny [laughs]. You know. Sometimes he loves me, sometimes he hates me.”

A

Incongruity between Verbal and Nonverbal Messages

29
Q

“I do the best I can. And I am a hard worker. But I am not as smart as my classmates. They are really smart. That bothers me. I am almost finished with my degree but I didn’t sail through like they did.”

A

Incongruity between Beliefs and Experiences

“Okay, I am confused. You say you are not smart enough and yet you are almost finished with your degree.”

30
Q

“My son is the most important thing in the world to me. But I just don’t have time to see him every week. I need some recreation, too. If I want to get ahead at work, I have to put in the hours.”

A

Incongruity between Values and How the Client Behaves

31
Q

“Sure, my girlfriend and I have been having a lot of problems lately. But if we moved in together, I think things would improve.”

A

Incongruity between Experiences and Plans

32
Q

My wife makes twice as much money as I do. It doesn’t bother me. But I always feel that she looks down on me because of it. I should be making a lot more than I do. I often think about starting a new career.

A

Incongruity between Two Verbal Messages

33
Q

formula for confrontational message

A

You (think, value, believe, say, experience, plan, behave, or show nonverbally) but you also (think, value, believe, say, experience, plan, behave, or show nonverbally) .”

34
Q

2 steps to confrontation

A

First, take time to understand the issue and listen carefully, making sure the relationship is well established before confronting
2. Present the confrontation in a way that the client will most likely accept it

35
Q

three common problems in confrontation?

A
  1. shrugging off truth
  2. Responding When the Client Accepts One Part of the Confrontation While Rejecting another part
  3. The client appears to fully accept the confrontation. Now what?
36
Q

how to deal with them shrugging off the truth

A

follow up on the confrontation

37
Q

how to deal Responding When the Client Accepts One Part of the Confrontation While Rejecting another part

A

helper is encouraged to focus the discussion on the areas of agreement and press for a resolution of the conflict.

38
Q

The client appears to fully accept the confrontation. Now what? how to deal

A

to encourage the client to engage in some activity that helps resolve the two sides of the problem

39
Q

what are other ways of challenging

A

relationship immediacy

40
Q

T a technique that helpers use to give clients here-and-now feedback about their effect on another person—the helper.

A

relationship immediacy

  1. teaching the client self- confrontation
  2. challenging irrational beliefs
  3. humour as a challenge
41
Q

e.g. of relationship immediacy statement

A

1) “I am aware that (2) when I make a suggestion, such as the one just presented, we seem to end up in a struggle and the issue gets dropped. (3) I am a little concerned about this.”

42
Q

3 elements of relationship immediacy

A

The helper uses the word I in the statement to indicate that this is the helper’s perspective.
The helper describes the client’s behavior or the helping relationship issue in nonjudgmental terms.
The helper expresses his or her feelings in a way that does not overload or burden the client.

43
Q

5 general irrational beliefs

A

shouldering and musting

  1. awfulizing
  2. low frustration tolerance
  3. blaming
  4. overgeneralizing
44
Q

4 reasons for blindspots

A

unawareness
self deception
choosing to stay in the dark
knowing but not caring

417 (7 decks)

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