Chapter 7 Flashcards
1
Q
Nonverbal Communication
A
Message exchange process involving the use of nonlinguistic and paralinguistic cues
2
Q
Nonlinguistic Cues
A
Nonverbal eye contact, smiles, touch, hand gestures, silence
3
Q
Paralinguistic Cues
A
Tone of voice, pitch, volume of accompanying sounds
4
Q
How NV relates to V Messages
A
Repeat Contradict Substitute Complement Accent
5
Q
Forms of NV Communication
A
- Physical Appearance
- Paralanguage
- Facial Expressions
- Kinesics
- Haptics
- Oculesics
- Proxemics
6
Q
Artifacts
A
Ornaments we use to communicate just by wearing it
7
Q
Paralinguistic Features
A
Accent Pitch range Pitch intensity Volume Articulation Rate
8
Q
7 Universal Facial Expressions
A
SADFISH
sadness, anger, disgust, fear, interest, surprise, happiness
9
Q
Cultural Display Rules
A
Procedures for the way we express emotions
10
Q
4 Categories of Gestures
A
- Emblems (substitute for words)
- Illustrators (used along with spoken message)
- Regulators (used to regulate conversation)
- Adaptors (fulfill psychological/physical need)
11
Q
Boundary Regulations
A
Interpersonal
Environmental
Psychological
Time
12
Q
Chronemics
A
How people in different cultures structure, interpret, and understand time
