Chapter 6: Time Management and Stress

Question 1

Action Plans

Answer 1

Software based personal project management tool that organizes and prioritizes tasks associated with short, medium, and long range objectives.

Question 2

Distress

Answer 2

Negative stress that diminishes employee performance and can have debilitating effects.

Question 3

Eustress

Answer 3

Positive stress that presents an opportunity for personal growth and satisfaction, pushes employees to higher levels of performance.

Question 4

Overload

Answer 4

extent to which an employee feels that the demands of their job are overwhelming and a source of pressure.

Question 5

Role Conflict

Answer 5

Condition of competing or ambiguous job demands placed on an employee.

Question 6

Activity log

Answer 6

A written record of how an individual spends their time at work

Question 7

Job stress

Answer 7

The bodies harmful response to job demands that are inconsistent with an employee’s capabilities or out of an employee control

Question 8

Time management

Answer 8

The process of effectively allocating time between specific activities to increase productivity

Question 9

To do list

Answer 9

A written list of task prepared daily to support the completion of long and short range plans

Question 10

Behavioral outcomes

Answer 10

Stress that can be seen in exhaustion, employee turnover, dissatisfaction, anger, withdrawals, over under eating and drug or alcohol abuse

Question 11

Cognitive or mental outcomes

Answer 11

Stress that can make complex that process is more difficult, can be confusion, forgetfulness apathy, mental, slowness, indecisiveness, negativity, and reduced coping skills

Question 12

Health related outcomes

Answer 12

Stress that may start out small, but overtime can lead to serious long-term health problems

Question 13

Focus groups

Answer 13

Comprised of a diverse group of employees at the task level that meet periodically to identify the root causes and contributing factors to workplace stress

Question 14

Exit interviews

Answer 14

Departing interviews for employees, leaving an organization to help identify stressors that have been suppressed or maybe a cost for concern for other current employee

Question 15

Employee assistance program

Answer 15

Voluntary work based counseling programs that are designed to identify and assist employees who have personal and work related problems affecting their performance

Question 16

Stress management prevention

Answer 16

Training courses that teach employees, stress, reduction techniques, both cognitive and behavior

Question 17

Stress intervention

Answer 17

Training courses that teach managers how to reduce employee stress through job rotation, job, enrichment, employee, empowerment, and smart goal setting

Question 18

Wellness programs

Answer 18

Voluntary programs that educate or incentivize employees to lead a healthier lifestyle by exercising losing weight, diet, reducing risky behaviors

Question 19

Organizational policies

Answer 19

Organizations may create an for standalone policies, such as mandatory vacations, or reasonable, working hours to control workplace stress