Chapter 6: Administrative Functions Flashcards
Fire and emergency services organizations have two main types of customers.
Internal customers
External customers
___ is a broad term that incorporates all programs that protect the public using protection, prevention, and education.
Community risk reduction (CRR)
And emergency services, it is impossible to create an___for every situation that may be encountered.
SOP
Every fire and emergency services organization has a budget. In this manual budgets include both expected revenue sources and proposed expenditures such as.
Personal pay Apparatus Insurance Benefits Materials Facilities Utilities
The revenues that fund the organizations budget may come from different sources. Common revenue sources include.
Taxis Fees Fundraising events Private and corporate donations Government subsidies in grants Cost recovery
Public organizations use two types of budgets.
Capital budget
Operating budget
A________________includes projected major purchases - items that cost more than a specific amount of money and are expected to last more than one year (usually 3 or more years)
Capital budget
An organizations ___________ is used to pay for the recurring expenses of day to day operations.
Operating budget
What are the six major steps in the budget process?
Plan Prepare Implement Monitor Evaluate Revise
A budget may have to be revised on the budget cycle. Reasons for revision include the following
Decrease in revenue
Increase in operating costs
Increase in service requirements
Personal records include the following categories of information
Training Performance Attendance Hazardous materials or biological/medical exposures Medical history
Reactive maintenance or repairs that I performed after break down or mechanical failure.
Corrective maintenance
A doctrine holding individuals responsible, ethically, for actions they may take, or do not take (omissions), with foreseen results..
Acts or omissions
The inclusion of people of different races or cultures in a group or organization.
Diversity
