Chapter 2: Organizational structure

Question 1

I’ll find emergency services organizations must have some type of formal structure to?

Answer 1

Provide a management framework for the organization

Define whole plan and operate to meet its mission

Question 2

Fire in emergency service organizations follow certain basic principles of organizational structure, these principles include?

Answer 2

Scalar structure
Line and staff personnel
Decision making authority
Unity of command
Span of control
Division of labor

Question 3

Is commonly used in the fire and emergency services, defined as having and uninterrupted series of steps or chain of command.

Answer 3

Scalar structure

Question 4

Terms that refer to an organizational concept that separates fire and emergency services personnel into the following two distinct groups.

Answer 4

Line personnel and Staff personnel

Question 5

___________Refers to the legal ability of an individual to making and implement decisions for which the individual is held accountable.

Answer 5

Authority

Question 6

Those who deliver services to the public or external customers, typical functions include fire suppression, emergency medical services, inspections, education, and investigations.

Answer 6

Line staff

Question 7

Those who provide support to the line personnel and internal or external customers, typical functions are training, logistics, auxiliary organizations,and personnel administration.

Answer 7

Staff personnel

Question 8

Decisions are made by one person at the top of the structure. This model works well and very small organizations, such as an individual fire company.

Answer 8

Centralized authority

Question 9

Decisions are made at lower level with the effects of decisions reported through the structure. To work effectively, the chief must ensure that all members understand the organizations direction, values, and goals.

Answer 9

Decentralized authority

Question 10

The process of providing subordinates with the authority, direction and resources needed to complete an assignment.

Answer 10

Delegation of authority

Question 11

When assigning a task the company officer should?

Answer 11

• Describe the task and its relationship to the overall goal or objective
• Provide support for a successful outcome
• Identify time and safety constraints
• Follow up on assign task

Question 12

This means that each person within an organization reports to one,and only one, designated Authority.

Answer 12

Unity of command

Question 13

The path of responsibility from the top of the organization to the bottom and vice versa.

Answer 13

Chain of command

Question 14

___________ can be destructive to organizational unity and cohesiveness.

Answer 14

Sidestepping

Question 15

In addition, the subordinate may be justified and bypassing the chain of command using_________if there is a mandatory reporting requirement.

Answer 15

Skip level notification

Question 16

To reduce size step in the chain of command officer should?

Answer 16

• Be available
• Be proactive
• Take action
• Follow up

Question 17

_________Is an organizational principle that allows workers to report to more than one supervisor.

Answer 17

Functional supervision

Question 18

This refers to the number of subordinates and or number of functions that one individual can effectively supervise.

Answer 18

Span of control

Question 19

Span of control ratio

Answer 19

1:3-7

One supervisor to 3 to 7 subordinates or functions

Question 20

Span of control optimum ratio

Answer 20

1 to 5

Question 21

Making every decision in the absences of good delegation can quickly become overwhelming and can cause?

Answer 21

• Chaos at the incident scene
• Breakdowns in communication and coordination
• Confuse, and efficient operations, and perhaps losses of life and property

Question 22

This consist of dividing large jobs into smaller tasks that are assigned to specific individuals.

Answer 22

Division of labor

Question 23

The fire and emergency services use division of labor to?

Answer 23

• Assign responsibility
• Prevent duplication of effort
• Make specific, clear cut assignments

Question 24

Find an emergency services organizations can be classified as either_______depending on how the organization is funded.

Answer 24

Public or private

Question 25

In some instances,_______partnerships can be formed to provide services.

Answer 25

Public or private

Question 26

Common public jurisdictions that provide by an emergency service protections include

Answer 26

Municipal
Fire district
Federal
County
State/provincial
Tribal

Question 27

Examples of_____fire and emergency services organizations include traditional departments in public safety.

Answer 27

Municipal

Question 28

The second level in local government is normally the__________.

Answer 28

County

Question 29

_______Generally operate under locally elected board of trustees or fire commissioners.

Answer 29

Fire district

Question 30

Generally,______emergency fire suppression companies are organized for Forest, wild Fire, and urban interface fires.

Answer 30

State/provincial

Question 31

________Fire and emergency services exist to protect federal lands and property.

Answer 31

Federal

Question 32

Private emergency services organizations generally fall into one of three categories.

Answer 32

• Industrial fire brigades
• For profit fire and emergency services organizations
• Private, nonprofit fire and emergency services organizations

Question 33

_________________ are reciprocal agreements between multiple jurisdictions and organizations, both public and private.

Answer 33

Mutual aid, automatic aid, and additional resource agreements.