Chapter 6 Flashcards
1
Q
What is orientation?
A
Formal process of familiarizing new employees with the organization, their jobs and their work units, AND embedding organizational values, beliefs, and accepted behaviours
2
Q
What are some benefits of orientation?
A
- Lower turnover
- Increased productivity
- Improved employee morale
- Lower recruiting and training costs
- Facilitation of learning
- Reduction of anxiety
3
Q
Give the example of a systems model of training
A
- Training needs assessment
(analyze training needs, identify training objectives and criteria) - Training design
(Select training methods) - Training delivery
(schedule training, conduct training) - Evaluation
(Measure training outcomes, compare outcome to objectives and criteria)
4
Q
Name some principles of learning
A
- Goal setting
- Individual differences
- Feedback and reinforcement
- Meaningfulness of presentation
- Modelling
5
Q
What are 2 types of training?
A
Basic skill training
Teamwork training
6
Q
Describe career development?
A
- Dynamic process
- Individuals responsible for won career
- Organization responsible for supplying info about mission and providing support
- Organizational needs linked with individual needs
7
Q
Oragnizational needs are ________ and _________ , as individual needs are ________ and _________.
A
Strategic and operational
Personal and professional
8
Q
What are some favourable conditions for career development?
A
- Top management providing complete support
- Ensuring employees know of organization’s goals so that their own goals can be incorporated
- Ensuring that HRM practices support career development
9
Q
What is mentorship?
A
- Managers and executives who provide guidance and support to more junior and less-experienced employees
- Shaping someone in the way organization wants to
- Some organizations create formal mentor relationships
- Is a reciprocal relationship
