chapter 6 Flashcards
being on a cruise ship is like being on a floating ___________
resort
when was Columbus’s historic voyage?
1492
until about the 1830s, water travel was mainly used for what three things?
immigration, trade, and war
who is the inventor of cruising?
The Peninsula and Oriental Steam Navigation Company (P&O)
when was the P&O’s first cruise?
1844
what company built the Titanic?
the White Star Line
what three cruise ships did White Star Line build?
Olympic, Titanic, and Britannic
what was the only good thing that came out of the Titanic disaster?
the need to increase safety regulations
how much is the cruise industry worth?
35-billion
who are the three key players in the cruise industry?
Carnival Cruise Lines, Royal Caribbean Cruises, and Norwegian Cruise Line
who goes cruising?
cruising is now more affordable than ever, and appeals to a broad market so almost anyone can go on a cruise
how long is the average cruise?
7 days or less
what are the three types of cruise markets?
mass, middle, and luxury markets
mass market
consists of people with incomes in the $30,000 to $60,000 range
middle market
includes people with incomes of $60,000 to $80,000
luxury market
includes people with incomes higher than $80,000
regional cruises
most popular; specialize in one area such as the Caribbean or the Mediterranean
coastal cruises
offered in Northern Europe, the US, and Mexico; sails close to land to seek out areas not accessible to larger ships and provide a view
river cruises
often lack in size and luxury; feels like a small hotel. These are usually European, Russian, Chinese, etc.
barges
even smaller than a river cruise; these cruise Europe’s inland waterways and canals. very informal. only holds about 24 people
steam boating
Very American; offers ways to experience American folklore and American foods
expeditions and natural cruises
Passengers play and active part in every aspect of the trip; involves visiting, exploring, and studying nature
adventure cruises
cruises that explore a number of areas including Alaska, the Amazon River, and the Orinoco
sail cruises
a cruise in which there is no rigid schedule, the ship is propelled by sails, and the crew takes care of all the ship’s needs. helping with the sailing experience is optional
world cruises
a cruise that goes around the world in 3-6 months. they are for people with time and money on their hands and usually need to be booked a year in advance
crossings
sailing across the northern Atlantic Ocean either to or from the Americas. can last from 1-2 weeks
specialty and theme cruises
these are often culture rich, unique cruises based on passengers’ special interests and hobbies, and high on enrichment and adventure
what is the highest ranking position on a cruise ship?
captain
hotel manager
person in charge of all hotel operations on board the ship, which consist of administration, staff, entertainment, food and beverage, dining room, and house keeping
what kinds of health risks can cruises pose?
noro-virus and bacteria can spread easily. passengers are encouraged to be up-to-date on vaccinations and frequently wash hands.
food and beverage manager
in charge of all food and beverages served aboard the ship; they are in charge of the pricing of food and drink as well as the quality
chief purser
person responsible for supervising all other departments on board, with exception to the deck and engine
cruise director
in charge of all onboard entertainment and activites
chief steward or director of housekeeping
supervises the housekeeping department. also regulates and accounts for cleaning supplies
