chapter 6

Question 1

being on a cruise ship is like being on a floating ___________

Answer 1

resort

Question 2

when was Columbus’s historic voyage?

Answer 2

1492

Question 3

until about the 1830s, water travel was mainly used for what three things?

Answer 3

immigration, trade, and war

Question 4

who is the inventor of cruising?

Answer 4

The Peninsula and Oriental Steam Navigation Company (P&O)

Question 5

when was the P&O’s first cruise?

Answer 5

1844

Question 6

what company built the Titanic?

Answer 6

the White Star Line

Question 7

what three cruise ships did White Star Line build?

Answer 7

Olympic, Titanic, and Britannic

Question 8

what was the only good thing that came out of the Titanic disaster?

Answer 8

the need to increase safety regulations

Question 9

how much is the cruise industry worth?

Answer 9

35-billion

Question 10

who are the three key players in the cruise industry?

Answer 10

Carnival Cruise Lines, Royal Caribbean Cruises, and Norwegian Cruise Line

Question 11

who goes cruising?

Answer 11

cruising is now more affordable than ever, and appeals to a broad market so almost anyone can go on a cruise

Question 12

how long is the average cruise?

Answer 12

7 days or less

Question 13

what are the three types of cruise markets?

Answer 13

mass, middle, and luxury markets

Question 14

mass market

Answer 14

consists of people with incomes in the $30,000 to $60,000 range

Question 15

middle market

Answer 15

includes people with incomes of $60,000 to $80,000

Question 16

luxury market

Answer 16

includes people with incomes higher than $80,000

Question 17

regional cruises

Answer 17

most popular; specialize in one area such as the Caribbean or the Mediterranean

Question 18

coastal cruises

Answer 18

offered in Northern Europe, the US, and Mexico; sails close to land to seek out areas not accessible to larger ships and provide a view

Question 19

river cruises

Answer 19

often lack in size and luxury; feels like a small hotel. These are usually European, Russian, Chinese, etc.

Question 20

barges

Answer 20

even smaller than a river cruise; these cruise Europe’s inland waterways and canals. very informal. only holds about 24 people

Question 21

steam boating

Answer 21

Very American; offers ways to experience American folklore and American foods

Question 22

expeditions and natural cruises

Answer 22

Passengers play and active part in every aspect of the trip; involves visiting, exploring, and studying nature

Question 23

adventure cruises

Answer 23

cruises that explore a number of areas including Alaska, the Amazon River, and the Orinoco

Question 24

sail cruises

Answer 24

a cruise in which there is no rigid schedule, the ship is propelled by sails, and the crew takes care of all the ship’s needs. helping with the sailing experience is optional

Question 25

world cruises

Answer 25

a cruise that goes around the world in 3-6 months. they are for people with time and money on their hands and usually need to be booked a year in advance

Question 26

crossings

Answer 26

sailing across the northern Atlantic Ocean either to or from the Americas. can last from 1-2 weeks

Question 27

specialty and theme cruises

Answer 27

these are often culture rich, unique cruises based on passengers’ special interests and hobbies, and high on enrichment and adventure

Question 28

what is the highest ranking position on a cruise ship?

Answer 28

captain

Question 29

hotel manager

Answer 29

person in charge of all hotel operations on board the ship, which consist of administration, staff, entertainment, food and beverage, dining room, and house keeping

Question 30

what kinds of health risks can cruises pose?

Answer 30

noro-virus and bacteria can spread easily. passengers are encouraged to be up-to-date on vaccinations and frequently wash hands.

Question 31

food and beverage manager

Answer 31

in charge of all food and beverages served aboard the ship; they are in charge of the pricing of food and drink as well as the quality

Question 32

chief purser

Answer 32

person responsible for supervising all other departments on board, with exception to the deck and engine

Question 33

cruise director

Answer 33

in charge of all onboard entertainment and activites

Question 34

chief steward or director of housekeeping

Answer 34

supervises the housekeeping department. also regulates and accounts for cleaning supplies