Chapter 6 Flashcards

1
Q

Compare secondary and primary data

A

Secondary Data
▪Data already exists
▪Gathered for other purpose
▪Sales records, cost
information, distributors’
reports, books, periodicals,
government agencies’ reports

Primary Data
▪Specifically collected for
problem/opportunity
▪Surveys, observation,
experimentation
(Chapters 7 & 8)

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2
Q

How to collect secondary data steps (6)

A
  1. Specify data requirements
  2. Determine data obtainable from internal sources
  3. Seek external sources of secondary data
  4. Obtain secondary data
  5. Scrutinise validity of data
  6. Identify data to be obtained from primary sources
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3
Q

What are the uses of secondary data ?

A
  1. Formulating decision-making problem;
  2. Suggesting methods and types of data for meeting
    information needs;
  3. Interpreting and evaluating primary data;
  4. Monitoring enterprise’s external environment
  5. Basis for final decision making
  6. Longitudinal research studies.
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4
Q

What are the inherent problems of secondary data ?

A

1Tracing desired data from numerous sources

2 Processing / adapting the data to suit problem situation

3 Determining accuracy and reliability

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5
Q

Advantages of secondary data (4)

A
  1. Collected with less effort
  2. Enhances collection of primary data.
  3. Can be more accurate than primary data
  4. Provides comparative data = illuminates primary data
    interpretation
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6
Q

Disadvantages of secondary data (6)

A
  1. Doesn’t apply to specific problem
  2. Accuracy questionable - research errors
  3. Dates quickly in a dynamic environment.
  4. Different sources define & classify terms differently
  5. Different measures used in different sources
  6. Secondary publications contain only relevant data, not all data
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7
Q

Advantages of original publications

A
  1. Helps evaluate reliability of data.
  2. Detailed descriptions of terms and concepts.
  3. Eliminates possible errors in transferring data from original to secondary publication
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8
Q

What are the 2 types of secondary data and explain

A

Internal Data / In-house Data
❑Generated by enterprise
commissioning research
❑E.g. Invoices, sales reports,
financial analyses, previous
research surveys
❑Collected in normal business
transactions NOT to solve
specific problem

External Data
❑Outside enterprise
❑E.g. Reports and bulletins
published by government, semigovernment bodies,
associations, computerised
bibliographies, syndicated
services etc.

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9
Q

What are the external data categories and explain

A

Syndicated Data/Services
▪Research organisations that collect & sell common data standardised to meet information needs shared by group of clients.
▪Open or closed
E.g. ACNielsen South Africa,
Bureau of Marketing Research
(BMR)

Pooled Data
▪Shared by interested organisations
▪Participating parties have input into type of data and format of results
▪Standardised data to independent organisations who process & redistribute information to
participating parties
E.g. NAAMSA to SA motor
manufacturers

Other Published Sources
▪General business and
government data
▪Published in books, periodicals,
journals, newspapers, magazines, reports & trade literature
e.g. Journal of Marketing
Management, Forbes magazine,

Databases
▪Collection of interrelated data
organised in logical manner &
stored for future use.
▪Print/Paper-based or computerised
e.g. ScienceDirect, Yellow pages

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10
Q

What are the advantages of computerised databases ? (5)

A
  1. Data easier to update = data more likely to be up to date
  2. Computers = primary production technology.
  3. Search process = simpler, more comprehensive, faster. Numerous databases available online.
  4. Relatively low cost of searching due to accurate, fast locating and
    download of data.
  5. Access to data is convenient via a personal computer linked to a communications network
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11
Q

Name the 7 points of evaluating secondary data and explain each

A
  1. Purpose - How does the data relate to the current study
  2. Accuracy – Is it applicable to the problem/opportunity in question
  3. Consistency – Seek multiple sources of same data
  4. Credibility – Status of publication, quality of source, publisher
  5. Methodology – Flawed methodology = invalid, unreliable, unusable
  6. Bias – Why was this data collected?
  7. Currency – How old is the data?
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12
Q

name the 6 Online computer search options

A

1 Browsing
2 Search Engines
3 Subject Directories
4 Mailing Lists
5 Virtual Reference Libraries & Bookshops
6 Social Media

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