Chapter 6 Flashcards

1
Q
  1. What is the evolution of enterprise systems from a transactional system to a digital system known as?
    • A. Intelligent Suite
    • B. Autonomous Enterprise
    • C. Intelligent Enterprise
    • D. Agile Enterprise
A
  • Correct Answer: C. Intelligent Enterprise
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2
Q
  1. What components make up the intelligent enterprise according to the text?
    • A. Digital Core, Sustainability Management, Business Technology Platform
    • B. Intelligent Suite, Experience Management, Industry Cloud
    • C. Intelligent Suite, Industry Cloud, Business Technology Platform
    • D. Sustainability Management, Business Technology Platform, SAP Business Network
A
  • Correct Answer: B. Intelligent Suite, Experience Management, Industry Cloud
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3
Q
  1. How does the SAP Business Network contribute to the intelligent enterprise?
    • A. By providing embedded analytics
    • B. By digitizing cross-company business processes
    • C. By supporting application development
    • D. By managing employee experiences
A
  • Correct Answer: B. By digitizing cross-company business processes
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4
Q
  1. What is the purpose of the Business Technology Platform in the intelligent enterprise?
    • A. Managing employee experiences
    • B. Providing data management and analytics
    • C. Supporting procurement solutions
    • D. Digitizing cross-company business processes
A
  • Correct Answer: B. Providing data management and analytics
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5
Q
  1. In the context of the intelligent enterprise, what is Experience Management focused on?
    • A. Managing product lifecycles
    • B. Understanding people’s sentiments and feelings
    • C. Providing embedded analytics
    • D. Enhancing sustainability practices
A
  • Correct Answer: B. Understanding people’s sentiments and feelings
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6
Q
  1. What is the Digital Core within the Intelligent Suite?
    • A. An employee management system
    • B. A machine learning application
    • C. SAP S/4HANA
    • D. SAP SuccessFactors Human Experience Management
A
  • Correct Answer: C. SAP S/4HANA
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7
Q
  1. Which applications can be found within the Intelligent Suite?
    • A. SAP SuccessFactors Human Experience Management, SAP S/4HANA, SAP Ariba
    • B. SAP Ariba, Sustainability Management, Business Technology Platform
    • C. Experience Management, SAP Business Network, SAP Predictive Analytics
    • D. SAP Predictive Analytics, SAP Commerce Cloud, SAP Customer Data Cloud
A
  • Correct Answer: A. SAP SuccessFactors Human Experience Management, SAP S/4HANA, SAP Ariba
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8
Q
  1. What type of system is SAP S/4HANA?
    • A. Traditional ERP without AI or ML capabilities
    • B. Legacy system without cloud support
    • C. Modern ERP system with support for embedded AI and ML
    • D. An industry-specific application
A
  • Correct Answer: C. Modern ERP system with support for embedded AI and ML
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9
Q
  1. What benefits does embedded analytics in SAP S/4HANA Sales provide?
    • A. Increased manual tasks for sales teams
    • B. Real-time performance information without running multiple reports
    • C. Limited coverage of features across core sales processes
    • D. Dependency on external analytical applications
A
  • Correct Answer: B. Real-time performance information without running multiple reports
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10
Q
  1. How does SAP Predictive Analytics complement embedded analytics in SAP S/4HANA?
    • A. It replaces embedded analytics
    • B. It duplicates the functionality of embedded analytics
    • C. It leverages machine learning models to support decision making
    • D. It focuses on historical data analysis
A
  • Correct Answer: C. It leverages machine learning models to support decision making
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11
Q
  1. What is the significance of combining X-data and O-data in Experience Management?
    • A. To create a comprehensive view of operational data
    • B. To understand the feelings of people and address experience gaps
    • C. To streamline the procurement process
    • D. To enhance sustainability practices
A
  • Correct Answer: B. To understand the feelings of people and address experience gaps
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12
Q
  1. Where can Experience Management solutions be found across the SAP applications?
    • A. Only in SAP Business Network
    • B. Across the complete Intelligent Suite of SAP applications
    • C. Limited to SAP Customer Experience solutions
    • D. Exclusively in SAP SuccessFactors Human Experience Management
A
  • Correct Answer: B. Across the complete Intelligent Suite of SAP applications
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13
Q
  1. What is measured as part of the SAP SuccessFactors Human Experience Management (HXM) Suite?
    • A. Customer experiences
    • B. Employee experiences
    • C. Product experiences
    • D. Brand experiences
A
  • Correct Answer: B. Employee experiences
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14
Q
  1. What is the primary goal of SAP Customer Data Cloud?
    • A. Managing sales processes
    • B. Building comprehensive views of customers
    • C. Providing personalized service experiences
    • D. Improving sustainability practices
A
  • Correct Answer: B. Building comprehensive views of customers
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15
Q
  1. What does SAP Commerce Cloud aim to provide?
    • A. An omnichannel commerce experience
    • B. A comprehensive view of customer data
    • C. Sustainability management solutions
    • D. Employee identity and access management
A
  • Correct Answer: A. An omnichannel commerce experience
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16
Q
  1. How does SAP Marketing Cloud contribute to a company’s marketing strategy?
    • A. By managing employee experiences
    • B. By providing sustainability reports
    • C. By uniting experiential and operational data
    • D. By automating cross-company business processes
A
  • Correct Answer: C. By uniting experiential and operational data
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17
Q
  1. What does SAP Customer Identity and Access Management for B2B aim to optimize?
    • A. Customer experiences
    • B. Sales processes
    • C. B2B value networks
    • D. Employee experiences
A
  • Correct Answer: C. B2B value networks
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18
Q
  1. What is the purpose of SAP Enterprise Consent and Preference Management?
    • A. Building comprehensive views of customers
    • B. Improving sustainability practices
    • C. Optimizing B2B value networks
    • D. Addressing data privacy regulations
A
  • Correct Answer: D. Addressing data privacy regulations
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19
Q
  1. What functionality does SAP Sales Cloud provide?
    • A. Sustainability management solutions
    • B. Personalized service experiences
    • C. A solution for improving sales
    • D. Employee identity and access management
A
  • Correct Answer: C. A solution for improving sales
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20
Q
  1. What is the primary goal of SAP Service Cloud?
    • A. Providing sustainability reports
    • B. Delivering hyper-personalized experiences
    • C. Improving sustainability practices
    • D. Delivering personalized service experiences
A
  • Correct Answer: - D. Delivering personalized service experiences
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21
Q
  1. What does SAP Marketing Cloud help identify?
    • A. Employee experiences
    • B. Hidden trends and micro-segments
    • C. Operational data gaps
    • D. Product lifecycles
A
  • Correct Answer: B
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22
Q
  1. What types of experiences are measured by Customer, brand, and product-related experience management solutions?
    • A. Customer experiences only
    • B. Employee experiences only
    • C. Both A and B
    • D. Operational data experiences
A
  • Correct Answer: C. Both A and B
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23
Q
  1. How does Experience Management drive improvement across business functions?
    • A. By collecting operational data
    • B. By automating actions
    • C. By managing employee experiences
    • D. By streamlining procurement processes
A
  • Correct Answer: B. By automating actions
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24
Q
  1. What is the main purpose of the Intelligent Enterprise?
    • A. To provide live data only
    • B. To transform to automated systems only
    • C. To provide information, live data, and analytical capabilities
    • D. To replace traditional transactional systems
A
  • Correct Answer: C. To provide information, live data, and analytical capabilities
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25
Q
  1. Since when has SAP been delivering enterprise systems?
    • A. 1980s
    • B. 1970s
    • C. 1990s
    • D. 2000s
A
  • Correct Answer: B
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26
Q
  1. What is the definition of an intelligent enterprise?
    • A. A fully automated enterprise
    • B. An enterprise without a digital system
    • C. A self-driving enterprise with a self-learning system
    • D. A traditional transactional enterprise
A
  • Correct Answer: C. A self-driving enterprise with a self-learning system
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27
Q
  1. What technologies are applied within agile, integrated business processes in intelligent enterprises?
    • A. Machine Learning and Artificial Intelligence only
    • B. Internet of Things (IoT) only
    • C. Advanced technologies and best practices
    • D. Blockchain and Virtual Reality only
A
  • Correct Answer: C. Advanced technologies and best practices
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28
Q
  1. What is the purpose of the SAP Business Technology Platform?
    • A. To manage employee experiences
    • B. To provide data management and analytics
    • C. To support procurement solutions
    • D. To streamline cross-company business processes
A
  • Correct Answer: B. To provide data management and analytics
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29
Q
  1. How does the SAP business network contribute to creating flexible value chains?
    • A. By providing sustainability reports
    • B. By digitizing cross-company business processes
    • C. By managing employee experiences
    • D. By automating procurement processes
A
  • Correct Answer: B. By digitizing cross-company business processes
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30
Q
  1. What is the primary goal of Sustainability Management solutions by SAP?
    • A. To increase profits
    • B. To help companies run sustainably
    • C. To support employee experiences
    • D. To enhance customer relationships
A
  • Correct Answer: B
31
Q
  1. The Intelligent Suite is one of the components of SAP’s Intelligent Enterprise solution.
    Determine whether this statement is true or false.
    True
    False
A

True
Correct. The Intelligent Suite is one of the components of SAP’s Intelligent Enterprise
solution.

32
Q
  1. Which of the following are solutions belonging to SAP Customer Experience?
    Choose the correct answers.
    A SAP Customer Data Cloud
    B SAP Marketing Cloud
    C SAP Service Cloud
    D SAP S/4HANA Cloud
A

A SAP Customer Data Cloud
B SAP Marketing Cloud
C SAP Service Cloud

Correct. SAP Customer Data Cloud, SAP Marketing Cloud and SAP Service Cloud are
examples of solutions that belong to SAP Customer Experience.

33
Q

What are the four technology portfolios that are part of SAP’s Business Technology
Platform?
Choose the correct answers.
A Analytics
B Database & Data Management
C SAP Customer Experience
D Application Development & Integration
E Intelligent Technologies

A

A Analytics
B Database & Data Management
D Application Development & Integration
E Intelligent Technologies

Correct. SAP Customer Experience is the only incorrect answer option.

34
Q

Which of the following are examples of using Intelligent Technologies in SAP S/4HANA
Sales and Billing?
Choose the correct answers.
A Order-to-cash processing using SAP S/4HANA Cloud
B Creating sales quotations and sales orders using SAP CoPilot
C Analyzing a predicted delivery delay of a sales order using an SAP Fiori app
D Using the SAP Fiori launchpad on a mobile device

A

B Creating sales quotations and sales orders using SAP CoPilot
C Analyzing a predicted delivery delay of a sales order using an SAP Fiori app

Correct. Creating sales quotations and sales orders using SAP CoPilot and analyzing a
predicted delivery delay of a sales order using an SAP Fiori app, are examples of using
Intelligent Technologies in SAP S/4HANA Sales and Billing.

35
Q
  1. Which functionality is an extension of the dynamic product proposal functionality in SAP
    S/4HANA?
    Choose the correct answer.
    A The intelligent product proposal functionality
    B Advanced ATP (aATP)
    C Condition Contract Management (CCM)
    D Intelligent technologies
A

A The intelligent product proposal functionality
Correct. The intelligent product proposal functionality (available since release 2020) is an
extension of the dynamic product proposal functionality in SAP S/4HANA.

36
Q
  1. Where can you access the details of a specific SAP note?
    Choose the correct answer.
    A Open a web browser and navigate to the ONE Support Launchpad using https://
    launchpad.support.sap.com and search for the specific SAP note number.
    B Notes are installed on the SAP HANA platform and need to be accessed in the
    HANA database directly.
A

A Open a web browser and navigate to the ONE Support Launchpad using https://
launchpad.support.sap.com and search for the specific SAP note number.

Correct. You need to open a web browser and navigate to the ONE Support Launchpad.

37
Q

What are examples of SAP notes related to the migration/conversion from customer/
vendor master records to business partner master records?
Choose the correct answers.
A The Business Partner Approach (SAP Note 2265093)
B SAP S/4HANA Business Partner Conversion Reports (SAP Note 2210486)
C Customer Vendor Integration (CVI) FAQ (SAP Note 2713963)
D SD Operational Data Provisioning (SAP Note 2228056)
E Miscellaneous Deprecated Objects in SD (SAP Note 2228098)

A

A The Business Partner Approach (SAP Note 2265093)
B SAP S/4HANA Business Partner Conversion Reports (SAP Note 2210486)
C Customer Vendor Integration (CVI) FAQ (SAP Note 2713963)
Correct. SAP notes related to the migration/conversion from customer/vendor master
records to business partner master records are: The Business Partner Approach (SAP
Note 2265093), SAP S/4HANA Business Partner Conversion Reports (SAP Note
2210486) and Customer Vendor Integration (CVI) FAQ (SAP Note 2713963).

38
Q
  1. What are examples of SAP notes related to Credit Management and SAP S/4HANA?
    Choose the correct answers.
    A Credit Management (FI-AR-CR) and SAP S/4HANA (SAP Note 2270544)
    B SAP S/4HANA: Credit Management Changes in FI (SAP Note 2227014)
    C SAP S/4HANA: Credit Management Changes in SD (SAP Note 2217124)
    D Foreign Trade (SD-FT or MM-FT) and SAP S/4HANA (SAP Note 2223144)
    E SD Rebate Processing and Settlement Management (SAP Note 2267377)
A

A Credit Management (FI-AR-CR) and SAP S/4HANA (SAP Note 2270544)
B SAP S/4HANA: Credit Management Changes in FI (SAP Note 2227014)
C SAP S/4HANA: Credit Management Changes in SD (SAP Note 2217124)

Correct. Examples of SAP notes related to Credit Management and SAP S/4HANA are:
Credit Management (FI-AR-CR) and SAP S/4HANA (SAP Note 2270544), SAP S/4HANA:
Credit Management Changes in FI (SAP Note 2227014) and SAP S/4HANA: Credit
Management Changes in SD (SAP Note 2217124).

39
Q
  1. Where can you find more information related to ERP SD Revenue Recognition and SAP S/
    4HANA?
    Choose the correct answer.
    A ERP SD Revenue Recognition and SAP S/4HANA (SAP Note 2267342)
    B SD Rebate Processing and Settlement Management (SAP Note 2267377)
    C The Business Partner Approach (SAP Note 2265093)
    D Optimize Parallel Execution of Conversion Reports for SD (SAP Note 2353814)
A

A ERP SD Revenue Recognition and SAP S/4HANA (SAP Note 2267342)

Correct. You can find more information related to ERP SD Revenue Recognition and SAP
S/4HANA in SAP note ERP SD Revenue Recognition and SAP S/4HANA (SAP Note
2267342).

40
Q
  1. What is the main objective of SAP’s Business Technology Platform (BTP)?
    • A. Managing employee experiences
    • B. Providing live data only
    • C. Bringing intelligence to the Intelligent Enterprise
    • D. Automating procurement processes
A
  • Correct Answer: C. Bringing intelligence to the Intelligent Enterprise
41
Q
  1. How many technology portfolios make up SAP’s Business Technology Platform?
    • A. Three
    • B. Four
    • C. Five
    • D. Six
A
  • Correct Answer: B. Four
42
Q
  1. What does the Intelligent Technologies portfolio of BTP include?
    • A. Sustainability solutions
    • B. Augmented analytics
    • C. Application development tools
    • D. All of the above
A
  • Correct Answer: B. Augmented analytics (Intelligent Robotic Process Automation (RPA), AI, blockchain, IoT support)
43
Q
  1. Where is SAP Cloud Platform positioned in the BTP?
    • A. Analytics portfolio
    • B. Intelligent Technologies portfolio
    • C. Application Development & Integration portfolio
    • D. Database & Data Management portfolio
A
  • Correct Answer: C. Application Development & Integration portfolio
44
Q
  1. What examples are part of the Database & Data Management technology portfolio?
    • A. Blockchain and IoT
    • B. Data pipelining and data governance
    • C. Augmented analytics
    • D. Robotic Process Automation (RPA)
A
  • Correct Answer: B. Data pipelining and data governance
45
Q
  1. What is SAP Conversational Artificial Intelligence (AI)?
    • A. A digital assistant
    • B. A predictive analytics tool
    • C. A sustainability solution
    • D. A machine learning algorithm
A
  • Correct Answer: A. A digital assistant
46
Q
  1. How is SAP Conversational AI different from SAP CoPilot?
    • A. It only focuses on robotic process automation.
    • B. It is a collaborative platform for building bots.
    • C. It does not support Natural Language Processing (NLP).
    • D. It is limited to business-to-customer (B2C) scenarios.
A
  • Correct Answer: B. It is a collaborative platform for building bots.
47
Q
  1. What does SAP Conversational AI aim to provide?
    • A. Humanized Next-Gen UX
    • B. Business Context Awareness
    • C. Self Learning
    • D. All of the above
A
  • Correct Answer: D. All of the above
48
Q
  1. What is the primary goal of Humanized Next-Gen UX in SAP Conversational AI?
    • A. Providing sustainability reports
    • B. Offering a conversational user interface
    • C. Managing employee experiences
    • D. Building machine learning models
A
  • Correct Answer: B. Offering a conversational user interface
49
Q
  1. How does SAP Conversational AI support cross-applications?
    - A. By excluding non-SAP solutions
    - B. By providing a single digital assistant across multiple systems
    - C. By focusing on a single technology portfolio
    - D. By restricting API integration
A
  • Correct Answer: B. By providing a single digital assistant across multiple systems
50
Q
  1. What is the primary goal of a machine learning algorithm?
    • A. Providing live data
    • B. Determining a mathematical model through experience
    • C. Running real-time analytics
    • D. Predicting future business trends
A
  • Correct Answer: B
51
Q
  1. What does SAP HANA provide in terms of machine learning algorithms?
    • A. A library of algorithms for internal use only
    • B. Data governance engines for external data only
    • C. A vast library of machine learning algorithms developed by SAP and its partners
    • D. Predictive analytics tools exclusive to SAP Cloud Platform
A
  • Correct Answer: C. A vast library of machine learning algorithms developed by SAP and its partners
52
Q
  1. How are machine learning models trained in SAP S/4HANA Sales and Billing?
    • A. By using live customer data
    • B. By sharing data with external systems
    • C. By involving a data scientist in every training session
    • D. By using outdated data for historical analysis
A
  • Correct Answer: A. By using live customer data
53
Q
  1. What is the significance of the automated predictive library (APL) in SAP HANA?
    • A. It requires constant supervision by data scientists
    • B. It optimizes machine learning models automatically
    • C. It supports only basic predictive analysis
    • D. It is exclusively for offline data processing
A
  • Correct Answer: B. It optimizes machine learning models automatically
54
Q
  1. Why are machine learning models powerful?
    • A. They are based on theoretical predictions
    • B. They mimic the behavior of historical data
    • C. They are designed for one-time predictions
    • D. They only work with real-time data
A
  • Correct Answer: B. They mimic the behavior of historical data
55
Q
  1. What is the main enhancement introduced with the intelligent product proposal functionality?
    • A. Blockchain integration
    • B. Dynamic product proposal
    • C. Predicting quantity changes in sales orders
    • D. Natural Language Processing (NLP) support
A
  • Correct Answer: C. Predicting quantity changes in sales orders
56
Q
  1. What is the goal of the Fiori app “Predicted Delivery Delay”?
    • A. Identifying the risk of potential delays for open sales orders
    • B. Tracking real-time sales figures
    • C. Providing insights into the current sales order fulfillment situation
    • D. Predicting future sales trends
A
  • Correct Answer: A. Identifying the risk of potential delays for open sales orders
57
Q
  1. How does the Fiori app “Quotation Conversion Rates - Valid / Not Completed” contribute to sales planning?
    • A. By predicting delivery delays
    • B. By providing insights into achievable incoming sales orders
    • C. By automating procurement processes
    • D. By managing customer material info records
A
  • Correct Answer: B. By providing insights into achievable incoming sales orders
58
Q
  1. What does the Fiori app “Sales Performance - Predictions” allow users to do?
    • A. Predict future market trends
    • B. Analyze achieved sales against predictions
    • C. Create new sales plans
    • D. Track real-time sales figures
A
  • Correct Answer: B. Analyze achieved sales against predictions
59
Q
  1. How is the intelligent product proposal functionality expected to improve sales force efficiency?
    • A. By automating all sales processes
    • B. By predicting product and quantity proposals
    • C. By excluding historical customer data
    • D. By focusing only on customer-oriented activities
A
  • Correct Answer: B. By predicting product and quantity proposals
60
Q
  1. What is the primary goal of SAP Experience Management solutions?
    • A. Managing end-to-end processes
    • B. Collecting and analyzing experience data
    • C. Providing sustainability reports
    • D. Enhancing machine learning algorithms
A
  • Correct Answer: B. Collecting and analyzing experience data
61
Q
  1. Which suite is responsible for measuring Employee Experience within SAP applications?
    • A. SAP Intelligent Suite
    • B. SAP Customer Data Cloud
    • C. SAP SuccessFactors Human Experience Management (HXM) Suite
    • D. SAP Business Network
A
  • Correct Answer: C
62
Q
  1. What does SAP Customer Experience encompass?
    • A. Predictive analytics tools
    • B. Customer Relationship Management (CRM) and Customer Experience (CX) software
    • C. Sustainability solutions
    • D. Database & Data Management technologies
A
  • Correct Answer: B. Customer Relationship Management (CRM) and Customer Experience (CX) software
63
Q
  1. What is the main goal of SAP Commerce Cloud?
    • A. Providing personalized omnichannel commerce experiences
    • B. Managing employee experiences
    • C. Offering embedded analytics
    • D. Enabling sustainability reporting
A
  • Correct Answer: A. Providing personalized omnichannel commerce experiences
64
Q
  1. How does SAP Marketing Cloud contribute to a company’s strategy?
    • A. By predicting future market trends
    • B. By removing silos across the organization
    • C. By automating procurement processes
    • D. By providing live data only
A
  • Correct Answer: B. By removing silos across the organization
65
Q
  1. What is the role of the SAP Business Network in the Intelligent Enterprise?
    • A. Digitizing cross-company business processes
    • B. Enabling only internal collaborations
    • C. Focusing solely on procurement solutions
    • D. Supporting end-to-end processes
A
  • Correct Answer: A. Digitizing cross-company business processes
66
Q
  1. How does SAP’s Industry Cloud benefit customers?
    • A. By providing live data insights
    • B. By offering a 360-degree view of business
    • C. By delivering vertical solutions and best practices
    • D. By focusing on customer experience management
A
  • Correct Answer: C. By delivering vertical solutions and best practices
67
Q
  1. Why is sustainability management crucial for companies?
    • A. To predict future market trends
    • B. To manage end-to-end processes effectively
    • C. To understand and manage impact on people and the environment
    • D. To optimize B2B value networks
A
  • Correct Answer: C. To understand and manage impact on people and the environment
68
Q
  1. What does the Business Technology Platform offer?
    • A. Application development only
    • B. Data management and analytics, application development, and integration
    • C. Predictive analytics tools exclusively
    • D. Customer relationship management solutions
A
  • Correct Answer: B. Data management and analytics, application development, and integration
69
Q
  1. How does SAP Business Network contribute to value chains in intelligent enterprises?
    • A. By automating travel processes
    • B. By creating flexible value chains through collaboration
    • C. By providing sustainability reports
    • D. By predicting future business trends
A
  • Correct Answer: B. By creating flexible value chains through collaboration
70
Q
  1. What is the Digital Core in the Intelligent Suite?
    • A. SAP Commerce Cloud
    • B. SAP S/4HANA
    • C. SAP SuccessFactors HXM Suite
    • D. SAP Ariba
A
  • Correct Answer: B. SAP S/4HANA
71
Q
  1. In SAP S/4HANA Sales, what is the purpose of embedded analytics?
    • A. Running multiple reports
    • B. Providing a 360-degree view of business
    • C. Automating travel processes
    • D. Relieving people from repeated manual tasks
A
  • Correct Answer: D. Relieving people from repeated manual tasks
72
Q
  1. What technology supports SAP S/4HANA as a modern ERP system?
    • A. Artificial Intelligence (AI) only
    • B. Internet of Things (IoT) only
    • C. Core Data Services (CDS) views and SAP HANA capabilities
    • D. Blockchain only
A
  • Correct Answer: C. Core Data Services (CDS) views and SAP HANA capabilities
73
Q
  1. How does SAP Predictive Analytics complement embedded analytics in SAP S/4HANA?
    • A. By providing sustainability reports
    • B. By automating procurement processes
    • C. By leveraging machine learning models for decision-making
    • D. By focusing only on customer experience management
A
  • Correct Answer: C. By leveraging machine learning models for decision-making
74
Q
  1. What is the goal of Experience Management in the Intelligent Suite?
    • A. Providing live data insights
    • B. Unifying experiential and operational data
    • C. Managing employee experiences
    • D. Offering embedded analytics
A
  • Correct Answer: B. Unifying experiential and operational data