Chapter 6 Flashcards
- What is the evolution of enterprise systems from a transactional system to a digital system known as?
- A. Intelligent Suite
- B. Autonomous Enterprise
- C. Intelligent Enterprise
- D. Agile Enterprise
- Correct Answer: C. Intelligent Enterprise
- What components make up the intelligent enterprise according to the text?
- A. Digital Core, Sustainability Management, Business Technology Platform
- B. Intelligent Suite, Experience Management, Industry Cloud
- C. Intelligent Suite, Industry Cloud, Business Technology Platform
- D. Sustainability Management, Business Technology Platform, SAP Business Network
- Correct Answer: B. Intelligent Suite, Experience Management, Industry Cloud
- How does the SAP Business Network contribute to the intelligent enterprise?
- A. By providing embedded analytics
- B. By digitizing cross-company business processes
- C. By supporting application development
- D. By managing employee experiences
- Correct Answer: B. By digitizing cross-company business processes
- What is the purpose of the Business Technology Platform in the intelligent enterprise?
- A. Managing employee experiences
- B. Providing data management and analytics
- C. Supporting procurement solutions
- D. Digitizing cross-company business processes
- Correct Answer: B. Providing data management and analytics
- In the context of the intelligent enterprise, what is Experience Management focused on?
- A. Managing product lifecycles
- B. Understanding people’s sentiments and feelings
- C. Providing embedded analytics
- D. Enhancing sustainability practices
- Correct Answer: B. Understanding people’s sentiments and feelings
- What is the Digital Core within the Intelligent Suite?
- A. An employee management system
- B. A machine learning application
- C. SAP S/4HANA
- D. SAP SuccessFactors Human Experience Management
- Correct Answer: C. SAP S/4HANA
- Which applications can be found within the Intelligent Suite?
- A. SAP SuccessFactors Human Experience Management, SAP S/4HANA, SAP Ariba
- B. SAP Ariba, Sustainability Management, Business Technology Platform
- C. Experience Management, SAP Business Network, SAP Predictive Analytics
- D. SAP Predictive Analytics, SAP Commerce Cloud, SAP Customer Data Cloud
- Correct Answer: A. SAP SuccessFactors Human Experience Management, SAP S/4HANA, SAP Ariba
- What type of system is SAP S/4HANA?
- A. Traditional ERP without AI or ML capabilities
- B. Legacy system without cloud support
- C. Modern ERP system with support for embedded AI and ML
- D. An industry-specific application
- Correct Answer: C. Modern ERP system with support for embedded AI and ML
- What benefits does embedded analytics in SAP S/4HANA Sales provide?
- A. Increased manual tasks for sales teams
- B. Real-time performance information without running multiple reports
- C. Limited coverage of features across core sales processes
- D. Dependency on external analytical applications
- Correct Answer: B. Real-time performance information without running multiple reports
- How does SAP Predictive Analytics complement embedded analytics in SAP S/4HANA?
- A. It replaces embedded analytics
- B. It duplicates the functionality of embedded analytics
- C. It leverages machine learning models to support decision making
- D. It focuses on historical data analysis
- Correct Answer: C. It leverages machine learning models to support decision making
- What is the significance of combining X-data and O-data in Experience Management?
- A. To create a comprehensive view of operational data
- B. To understand the feelings of people and address experience gaps
- C. To streamline the procurement process
- D. To enhance sustainability practices
- Correct Answer: B. To understand the feelings of people and address experience gaps
- Where can Experience Management solutions be found across the SAP applications?
- A. Only in SAP Business Network
- B. Across the complete Intelligent Suite of SAP applications
- C. Limited to SAP Customer Experience solutions
- D. Exclusively in SAP SuccessFactors Human Experience Management
- Correct Answer: B. Across the complete Intelligent Suite of SAP applications
- What is measured as part of the SAP SuccessFactors Human Experience Management (HXM) Suite?
- A. Customer experiences
- B. Employee experiences
- C. Product experiences
- D. Brand experiences
- Correct Answer: B. Employee experiences
- What is the primary goal of SAP Customer Data Cloud?
- A. Managing sales processes
- B. Building comprehensive views of customers
- C. Providing personalized service experiences
- D. Improving sustainability practices
- Correct Answer: B. Building comprehensive views of customers
- What does SAP Commerce Cloud aim to provide?
- A. An omnichannel commerce experience
- B. A comprehensive view of customer data
- C. Sustainability management solutions
- D. Employee identity and access management
- Correct Answer: A. An omnichannel commerce experience
- How does SAP Marketing Cloud contribute to a company’s marketing strategy?
- A. By managing employee experiences
- B. By providing sustainability reports
- C. By uniting experiential and operational data
- D. By automating cross-company business processes
- Correct Answer: C. By uniting experiential and operational data
- What does SAP Customer Identity and Access Management for B2B aim to optimize?
- A. Customer experiences
- B. Sales processes
- C. B2B value networks
- D. Employee experiences
- Correct Answer: C. B2B value networks
- What is the purpose of SAP Enterprise Consent and Preference Management?
- A. Building comprehensive views of customers
- B. Improving sustainability practices
- C. Optimizing B2B value networks
- D. Addressing data privacy regulations
- Correct Answer: D. Addressing data privacy regulations
- What functionality does SAP Sales Cloud provide?
- A. Sustainability management solutions
- B. Personalized service experiences
- C. A solution for improving sales
- D. Employee identity and access management
- Correct Answer: C. A solution for improving sales
- What is the primary goal of SAP Service Cloud?
- A. Providing sustainability reports
- B. Delivering hyper-personalized experiences
- C. Improving sustainability practices
- D. Delivering personalized service experiences
- Correct Answer: - D. Delivering personalized service experiences
- What does SAP Marketing Cloud help identify?
- A. Employee experiences
- B. Hidden trends and micro-segments
- C. Operational data gaps
- D. Product lifecycles
- Correct Answer: B
- What types of experiences are measured by Customer, brand, and product-related experience management solutions?
- A. Customer experiences only
- B. Employee experiences only
- C. Both A and B
- D. Operational data experiences
- Correct Answer: C. Both A and B
- How does Experience Management drive improvement across business functions?
- A. By collecting operational data
- B. By automating actions
- C. By managing employee experiences
- D. By streamlining procurement processes
- Correct Answer: B. By automating actions
- What is the main purpose of the Intelligent Enterprise?
- A. To provide live data only
- B. To transform to automated systems only
- C. To provide information, live data, and analytical capabilities
- D. To replace traditional transactional systems
- Correct Answer: C. To provide information, live data, and analytical capabilities
- Since when has SAP been delivering enterprise systems?
- A. 1980s
- B. 1970s
- C. 1990s
- D. 2000s
- Correct Answer: B
- What is the definition of an intelligent enterprise?
- A. A fully automated enterprise
- B. An enterprise without a digital system
- C. A self-driving enterprise with a self-learning system
- D. A traditional transactional enterprise
- Correct Answer: C. A self-driving enterprise with a self-learning system
- What technologies are applied within agile, integrated business processes in intelligent enterprises?
- A. Machine Learning and Artificial Intelligence only
- B. Internet of Things (IoT) only
- C. Advanced technologies and best practices
- D. Blockchain and Virtual Reality only
- Correct Answer: C. Advanced technologies and best practices
- What is the purpose of the SAP Business Technology Platform?
- A. To manage employee experiences
- B. To provide data management and analytics
- C. To support procurement solutions
- D. To streamline cross-company business processes
- Correct Answer: B. To provide data management and analytics
- How does the SAP business network contribute to creating flexible value chains?
- A. By providing sustainability reports
- B. By digitizing cross-company business processes
- C. By managing employee experiences
- D. By automating procurement processes
- Correct Answer: B. By digitizing cross-company business processes
- What is the primary goal of Sustainability Management solutions by SAP?
- A. To increase profits
- B. To help companies run sustainably
- C. To support employee experiences
- D. To enhance customer relationships
- Correct Answer: B
- The Intelligent Suite is one of the components of SAP’s Intelligent Enterprise solution.
Determine whether this statement is true or false.
True
False
True
Correct. The Intelligent Suite is one of the components of SAP’s Intelligent Enterprise
solution.
- Which of the following are solutions belonging to SAP Customer Experience?
Choose the correct answers.
A SAP Customer Data Cloud
B SAP Marketing Cloud
C SAP Service Cloud
D SAP S/4HANA Cloud
A SAP Customer Data Cloud
B SAP Marketing Cloud
C SAP Service Cloud
Correct. SAP Customer Data Cloud, SAP Marketing Cloud and SAP Service Cloud are
examples of solutions that belong to SAP Customer Experience.
What are the four technology portfolios that are part of SAP’s Business Technology
Platform?
Choose the correct answers.
A Analytics
B Database & Data Management
C SAP Customer Experience
D Application Development & Integration
E Intelligent Technologies
A Analytics
B Database & Data Management
D Application Development & Integration
E Intelligent Technologies
Correct. SAP Customer Experience is the only incorrect answer option.
Which of the following are examples of using Intelligent Technologies in SAP S/4HANA
Sales and Billing?
Choose the correct answers.
A Order-to-cash processing using SAP S/4HANA Cloud
B Creating sales quotations and sales orders using SAP CoPilot
C Analyzing a predicted delivery delay of a sales order using an SAP Fiori app
D Using the SAP Fiori launchpad on a mobile device
B Creating sales quotations and sales orders using SAP CoPilot
C Analyzing a predicted delivery delay of a sales order using an SAP Fiori app
Correct. Creating sales quotations and sales orders using SAP CoPilot and analyzing a
predicted delivery delay of a sales order using an SAP Fiori app, are examples of using
Intelligent Technologies in SAP S/4HANA Sales and Billing.
- Which functionality is an extension of the dynamic product proposal functionality in SAP
S/4HANA?
Choose the correct answer.
A The intelligent product proposal functionality
B Advanced ATP (aATP)
C Condition Contract Management (CCM)
D Intelligent technologies
A The intelligent product proposal functionality
Correct. The intelligent product proposal functionality (available since release 2020) is an
extension of the dynamic product proposal functionality in SAP S/4HANA.
- Where can you access the details of a specific SAP note?
Choose the correct answer.
A Open a web browser and navigate to the ONE Support Launchpad using https://
launchpad.support.sap.com and search for the specific SAP note number.
B Notes are installed on the SAP HANA platform and need to be accessed in the
HANA database directly.
A Open a web browser and navigate to the ONE Support Launchpad using https://
launchpad.support.sap.com and search for the specific SAP note number.
Correct. You need to open a web browser and navigate to the ONE Support Launchpad.
What are examples of SAP notes related to the migration/conversion from customer/
vendor master records to business partner master records?
Choose the correct answers.
A The Business Partner Approach (SAP Note 2265093)
B SAP S/4HANA Business Partner Conversion Reports (SAP Note 2210486)
C Customer Vendor Integration (CVI) FAQ (SAP Note 2713963)
D SD Operational Data Provisioning (SAP Note 2228056)
E Miscellaneous Deprecated Objects in SD (SAP Note 2228098)
A The Business Partner Approach (SAP Note 2265093)
B SAP S/4HANA Business Partner Conversion Reports (SAP Note 2210486)
C Customer Vendor Integration (CVI) FAQ (SAP Note 2713963)
Correct. SAP notes related to the migration/conversion from customer/vendor master
records to business partner master records are: The Business Partner Approach (SAP
Note 2265093), SAP S/4HANA Business Partner Conversion Reports (SAP Note
2210486) and Customer Vendor Integration (CVI) FAQ (SAP Note 2713963).
- What are examples of SAP notes related to Credit Management and SAP S/4HANA?
Choose the correct answers.
A Credit Management (FI-AR-CR) and SAP S/4HANA (SAP Note 2270544)
B SAP S/4HANA: Credit Management Changes in FI (SAP Note 2227014)
C SAP S/4HANA: Credit Management Changes in SD (SAP Note 2217124)
D Foreign Trade (SD-FT or MM-FT) and SAP S/4HANA (SAP Note 2223144)
E SD Rebate Processing and Settlement Management (SAP Note 2267377)
A Credit Management (FI-AR-CR) and SAP S/4HANA (SAP Note 2270544)
B SAP S/4HANA: Credit Management Changes in FI (SAP Note 2227014)
C SAP S/4HANA: Credit Management Changes in SD (SAP Note 2217124)
Correct. Examples of SAP notes related to Credit Management and SAP S/4HANA are:
Credit Management (FI-AR-CR) and SAP S/4HANA (SAP Note 2270544), SAP S/4HANA:
Credit Management Changes in FI (SAP Note 2227014) and SAP S/4HANA: Credit
Management Changes in SD (SAP Note 2217124).
- Where can you find more information related to ERP SD Revenue Recognition and SAP S/
4HANA?
Choose the correct answer.
A ERP SD Revenue Recognition and SAP S/4HANA (SAP Note 2267342)
B SD Rebate Processing and Settlement Management (SAP Note 2267377)
C The Business Partner Approach (SAP Note 2265093)
D Optimize Parallel Execution of Conversion Reports for SD (SAP Note 2353814)
A ERP SD Revenue Recognition and SAP S/4HANA (SAP Note 2267342)
Correct. You can find more information related to ERP SD Revenue Recognition and SAP
S/4HANA in SAP note ERP SD Revenue Recognition and SAP S/4HANA (SAP Note
2267342).
- What is the main objective of SAP’s Business Technology Platform (BTP)?
- A. Managing employee experiences
- B. Providing live data only
- C. Bringing intelligence to the Intelligent Enterprise
- D. Automating procurement processes
- Correct Answer: C. Bringing intelligence to the Intelligent Enterprise
- How many technology portfolios make up SAP’s Business Technology Platform?
- A. Three
- B. Four
- C. Five
- D. Six
- Correct Answer: B. Four
- What does the Intelligent Technologies portfolio of BTP include?
- A. Sustainability solutions
- B. Augmented analytics
- C. Application development tools
- D. All of the above
- Correct Answer: B. Augmented analytics (Intelligent Robotic Process Automation (RPA), AI, blockchain, IoT support)
- Where is SAP Cloud Platform positioned in the BTP?
- A. Analytics portfolio
- B. Intelligent Technologies portfolio
- C. Application Development & Integration portfolio
- D. Database & Data Management portfolio
- Correct Answer: C. Application Development & Integration portfolio
- What examples are part of the Database & Data Management technology portfolio?
- A. Blockchain and IoT
- B. Data pipelining and data governance
- C. Augmented analytics
- D. Robotic Process Automation (RPA)
- Correct Answer: B. Data pipelining and data governance
- What is SAP Conversational Artificial Intelligence (AI)?
- A. A digital assistant
- B. A predictive analytics tool
- C. A sustainability solution
- D. A machine learning algorithm
- Correct Answer: A. A digital assistant
- How is SAP Conversational AI different from SAP CoPilot?
- A. It only focuses on robotic process automation.
- B. It is a collaborative platform for building bots.
- C. It does not support Natural Language Processing (NLP).
- D. It is limited to business-to-customer (B2C) scenarios.
- Correct Answer: B. It is a collaborative platform for building bots.
- What does SAP Conversational AI aim to provide?
- A. Humanized Next-Gen UX
- B. Business Context Awareness
- C. Self Learning
- D. All of the above
- Correct Answer: D. All of the above
- What is the primary goal of Humanized Next-Gen UX in SAP Conversational AI?
- A. Providing sustainability reports
- B. Offering a conversational user interface
- C. Managing employee experiences
- D. Building machine learning models
- Correct Answer: B. Offering a conversational user interface
- How does SAP Conversational AI support cross-applications?
- A. By excluding non-SAP solutions
- B. By providing a single digital assistant across multiple systems
- C. By focusing on a single technology portfolio
- D. By restricting API integration
- Correct Answer: B. By providing a single digital assistant across multiple systems
- What is the primary goal of a machine learning algorithm?
- A. Providing live data
- B. Determining a mathematical model through experience
- C. Running real-time analytics
- D. Predicting future business trends
- Correct Answer: B
- What does SAP HANA provide in terms of machine learning algorithms?
- A. A library of algorithms for internal use only
- B. Data governance engines for external data only
- C. A vast library of machine learning algorithms developed by SAP and its partners
- D. Predictive analytics tools exclusive to SAP Cloud Platform
- Correct Answer: C. A vast library of machine learning algorithms developed by SAP and its partners
- How are machine learning models trained in SAP S/4HANA Sales and Billing?
- A. By using live customer data
- B. By sharing data with external systems
- C. By involving a data scientist in every training session
- D. By using outdated data for historical analysis
- Correct Answer: A. By using live customer data
- What is the significance of the automated predictive library (APL) in SAP HANA?
- A. It requires constant supervision by data scientists
- B. It optimizes machine learning models automatically
- C. It supports only basic predictive analysis
- D. It is exclusively for offline data processing
- Correct Answer: B. It optimizes machine learning models automatically
- Why are machine learning models powerful?
- A. They are based on theoretical predictions
- B. They mimic the behavior of historical data
- C. They are designed for one-time predictions
- D. They only work with real-time data
- Correct Answer: B. They mimic the behavior of historical data
- What is the main enhancement introduced with the intelligent product proposal functionality?
- A. Blockchain integration
- B. Dynamic product proposal
- C. Predicting quantity changes in sales orders
- D. Natural Language Processing (NLP) support
- Correct Answer: C. Predicting quantity changes in sales orders
- What is the goal of the Fiori app “Predicted Delivery Delay”?
- A. Identifying the risk of potential delays for open sales orders
- B. Tracking real-time sales figures
- C. Providing insights into the current sales order fulfillment situation
- D. Predicting future sales trends
- Correct Answer: A. Identifying the risk of potential delays for open sales orders
- How does the Fiori app “Quotation Conversion Rates - Valid / Not Completed” contribute to sales planning?
- A. By predicting delivery delays
- B. By providing insights into achievable incoming sales orders
- C. By automating procurement processes
- D. By managing customer material info records
- Correct Answer: B. By providing insights into achievable incoming sales orders
- What does the Fiori app “Sales Performance - Predictions” allow users to do?
- A. Predict future market trends
- B. Analyze achieved sales against predictions
- C. Create new sales plans
- D. Track real-time sales figures
- Correct Answer: B. Analyze achieved sales against predictions
- How is the intelligent product proposal functionality expected to improve sales force efficiency?
- A. By automating all sales processes
- B. By predicting product and quantity proposals
- C. By excluding historical customer data
- D. By focusing only on customer-oriented activities
- Correct Answer: B. By predicting product and quantity proposals
- What is the primary goal of SAP Experience Management solutions?
- A. Managing end-to-end processes
- B. Collecting and analyzing experience data
- C. Providing sustainability reports
- D. Enhancing machine learning algorithms
- Correct Answer: B. Collecting and analyzing experience data
- Which suite is responsible for measuring Employee Experience within SAP applications?
- A. SAP Intelligent Suite
- B. SAP Customer Data Cloud
- C. SAP SuccessFactors Human Experience Management (HXM) Suite
- D. SAP Business Network
- Correct Answer: C
- What does SAP Customer Experience encompass?
- A. Predictive analytics tools
- B. Customer Relationship Management (CRM) and Customer Experience (CX) software
- C. Sustainability solutions
- D. Database & Data Management technologies
- Correct Answer: B. Customer Relationship Management (CRM) and Customer Experience (CX) software
- What is the main goal of SAP Commerce Cloud?
- A. Providing personalized omnichannel commerce experiences
- B. Managing employee experiences
- C. Offering embedded analytics
- D. Enabling sustainability reporting
- Correct Answer: A. Providing personalized omnichannel commerce experiences
- How does SAP Marketing Cloud contribute to a company’s strategy?
- A. By predicting future market trends
- B. By removing silos across the organization
- C. By automating procurement processes
- D. By providing live data only
- Correct Answer: B. By removing silos across the organization
- What is the role of the SAP Business Network in the Intelligent Enterprise?
- A. Digitizing cross-company business processes
- B. Enabling only internal collaborations
- C. Focusing solely on procurement solutions
- D. Supporting end-to-end processes
- Correct Answer: A. Digitizing cross-company business processes
- How does SAP’s Industry Cloud benefit customers?
- A. By providing live data insights
- B. By offering a 360-degree view of business
- C. By delivering vertical solutions and best practices
- D. By focusing on customer experience management
- Correct Answer: C. By delivering vertical solutions and best practices
- Why is sustainability management crucial for companies?
- A. To predict future market trends
- B. To manage end-to-end processes effectively
- C. To understand and manage impact on people and the environment
- D. To optimize B2B value networks
- Correct Answer: C. To understand and manage impact on people and the environment
- What does the Business Technology Platform offer?
- A. Application development only
- B. Data management and analytics, application development, and integration
- C. Predictive analytics tools exclusively
- D. Customer relationship management solutions
- Correct Answer: B. Data management and analytics, application development, and integration
- How does SAP Business Network contribute to value chains in intelligent enterprises?
- A. By automating travel processes
- B. By creating flexible value chains through collaboration
- C. By providing sustainability reports
- D. By predicting future business trends
- Correct Answer: B. By creating flexible value chains through collaboration
- What is the Digital Core in the Intelligent Suite?
- A. SAP Commerce Cloud
- B. SAP S/4HANA
- C. SAP SuccessFactors HXM Suite
- D. SAP Ariba
- Correct Answer: B. SAP S/4HANA
- In SAP S/4HANA Sales, what is the purpose of embedded analytics?
- A. Running multiple reports
- B. Providing a 360-degree view of business
- C. Automating travel processes
- D. Relieving people from repeated manual tasks
- Correct Answer: D. Relieving people from repeated manual tasks
- What technology supports SAP S/4HANA as a modern ERP system?
- A. Artificial Intelligence (AI) only
- B. Internet of Things (IoT) only
- C. Core Data Services (CDS) views and SAP HANA capabilities
- D. Blockchain only
- Correct Answer: C. Core Data Services (CDS) views and SAP HANA capabilities
- How does SAP Predictive Analytics complement embedded analytics in SAP S/4HANA?
- A. By providing sustainability reports
- B. By automating procurement processes
- C. By leveraging machine learning models for decision-making
- D. By focusing only on customer experience management
- Correct Answer: C. By leveraging machine learning models for decision-making
- What is the goal of Experience Management in the Intelligent Suite?
- A. Providing live data insights
- B. Unifying experiential and operational data
- C. Managing employee experiences
- D. Offering embedded analytics
- Correct Answer: B. Unifying experiential and operational data