Chapter 6 Flashcards
1
Q
- What is the evolution of enterprise systems from a transactional system to a digital system known as?
- A. Intelligent Suite
- B. Autonomous Enterprise
- C. Intelligent Enterprise
- D. Agile Enterprise
A
- Correct Answer: C. Intelligent Enterprise
2
Q
- What components make up the intelligent enterprise according to the text?
- A. Digital Core, Sustainability Management, Business Technology Platform
- B. Intelligent Suite, Experience Management, Industry Cloud
- C. Intelligent Suite, Industry Cloud, Business Technology Platform
- D. Sustainability Management, Business Technology Platform, SAP Business Network
A
- Correct Answer: B. Intelligent Suite, Experience Management, Industry Cloud
3
Q
- How does the SAP Business Network contribute to the intelligent enterprise?
- A. By providing embedded analytics
- B. By digitizing cross-company business processes
- C. By supporting application development
- D. By managing employee experiences
A
- Correct Answer: B. By digitizing cross-company business processes
4
Q
- What is the purpose of the Business Technology Platform in the intelligent enterprise?
- A. Managing employee experiences
- B. Providing data management and analytics
- C. Supporting procurement solutions
- D. Digitizing cross-company business processes
A
- Correct Answer: B. Providing data management and analytics
5
Q
- In the context of the intelligent enterprise, what is Experience Management focused on?
- A. Managing product lifecycles
- B. Understanding people’s sentiments and feelings
- C. Providing embedded analytics
- D. Enhancing sustainability practices
A
- Correct Answer: B. Understanding people’s sentiments and feelings
6
Q
- What is the Digital Core within the Intelligent Suite?
- A. An employee management system
- B. A machine learning application
- C. SAP S/4HANA
- D. SAP SuccessFactors Human Experience Management
A
- Correct Answer: C. SAP S/4HANA
7
Q
- Which applications can be found within the Intelligent Suite?
- A. SAP SuccessFactors Human Experience Management, SAP S/4HANA, SAP Ariba
- B. SAP Ariba, Sustainability Management, Business Technology Platform
- C. Experience Management, SAP Business Network, SAP Predictive Analytics
- D. SAP Predictive Analytics, SAP Commerce Cloud, SAP Customer Data Cloud
A
- Correct Answer: A. SAP SuccessFactors Human Experience Management, SAP S/4HANA, SAP Ariba
8
Q
- What type of system is SAP S/4HANA?
- A. Traditional ERP without AI or ML capabilities
- B. Legacy system without cloud support
- C. Modern ERP system with support for embedded AI and ML
- D. An industry-specific application
A
- Correct Answer: C. Modern ERP system with support for embedded AI and ML
9
Q
- What benefits does embedded analytics in SAP S/4HANA Sales provide?
- A. Increased manual tasks for sales teams
- B. Real-time performance information without running multiple reports
- C. Limited coverage of features across core sales processes
- D. Dependency on external analytical applications
A
- Correct Answer: B. Real-time performance information without running multiple reports
10
Q
- How does SAP Predictive Analytics complement embedded analytics in SAP S/4HANA?
- A. It replaces embedded analytics
- B. It duplicates the functionality of embedded analytics
- C. It leverages machine learning models to support decision making
- D. It focuses on historical data analysis
A
- Correct Answer: C. It leverages machine learning models to support decision making
11
Q
- What is the significance of combining X-data and O-data in Experience Management?
- A. To create a comprehensive view of operational data
- B. To understand the feelings of people and address experience gaps
- C. To streamline the procurement process
- D. To enhance sustainability practices
A
- Correct Answer: B. To understand the feelings of people and address experience gaps
12
Q
- Where can Experience Management solutions be found across the SAP applications?
- A. Only in SAP Business Network
- B. Across the complete Intelligent Suite of SAP applications
- C. Limited to SAP Customer Experience solutions
- D. Exclusively in SAP SuccessFactors Human Experience Management
A
- Correct Answer: B. Across the complete Intelligent Suite of SAP applications
13
Q
- What is measured as part of the SAP SuccessFactors Human Experience Management (HXM) Suite?
- A. Customer experiences
- B. Employee experiences
- C. Product experiences
- D. Brand experiences
A
- Correct Answer: B. Employee experiences
14
Q
- What is the primary goal of SAP Customer Data Cloud?
- A. Managing sales processes
- B. Building comprehensive views of customers
- C. Providing personalized service experiences
- D. Improving sustainability practices
A
- Correct Answer: B. Building comprehensive views of customers
15
Q
- What does SAP Commerce Cloud aim to provide?
- A. An omnichannel commerce experience
- B. A comprehensive view of customer data
- C. Sustainability management solutions
- D. Employee identity and access management
A
- Correct Answer: A. An omnichannel commerce experience
16
Q
- How does SAP Marketing Cloud contribute to a company’s marketing strategy?
- A. By managing employee experiences
- B. By providing sustainability reports
- C. By uniting experiential and operational data
- D. By automating cross-company business processes
A
- Correct Answer: C. By uniting experiential and operational data
17
Q
- What does SAP Customer Identity and Access Management for B2B aim to optimize?
- A. Customer experiences
- B. Sales processes
- C. B2B value networks
- D. Employee experiences
A
- Correct Answer: C. B2B value networks
18
Q
- What is the purpose of SAP Enterprise Consent and Preference Management?
- A. Building comprehensive views of customers
- B. Improving sustainability practices
- C. Optimizing B2B value networks
- D. Addressing data privacy regulations
A
- Correct Answer: D. Addressing data privacy regulations
19
Q
- What functionality does SAP Sales Cloud provide?
- A. Sustainability management solutions
- B. Personalized service experiences
- C. A solution for improving sales
- D. Employee identity and access management
A
- Correct Answer: C. A solution for improving sales
20
Q
- What is the primary goal of SAP Service Cloud?
- A. Providing sustainability reports
- B. Delivering hyper-personalized experiences
- C. Improving sustainability practices
- D. Delivering personalized service experiences
A
- Correct Answer: - D. Delivering personalized service experiences
21
Q
- What does SAP Marketing Cloud help identify?
- A. Employee experiences
- B. Hidden trends and micro-segments
- C. Operational data gaps
- D. Product lifecycles
A
- Correct Answer: B
22
Q
- What types of experiences are measured by Customer, brand, and product-related experience management solutions?
- A. Customer experiences only
- B. Employee experiences only
- C. Both A and B
- D. Operational data experiences
A
- Correct Answer: C. Both A and B
23
Q
- How does Experience Management drive improvement across business functions?
- A. By collecting operational data
- B. By automating actions
- C. By managing employee experiences
- D. By streamlining procurement processes
A
- Correct Answer: B. By automating actions
24
Q
- What is the main purpose of the Intelligent Enterprise?
- A. To provide live data only
- B. To transform to automated systems only
- C. To provide information, live data, and analytical capabilities
- D. To replace traditional transactional systems
A
- Correct Answer: C. To provide information, live data, and analytical capabilities
25
Q
- Since when has SAP been delivering enterprise systems?
- A. 1980s
- B. 1970s
- C. 1990s
- D. 2000s
A
- Correct Answer: B
26
Q
- What is the definition of an intelligent enterprise?
- A. A fully automated enterprise
- B. An enterprise without a digital system
- C. A self-driving enterprise with a self-learning system
- D. A traditional transactional enterprise
A
- Correct Answer: C. A self-driving enterprise with a self-learning system
27
Q
- What technologies are applied within agile, integrated business processes in intelligent enterprises?
- A. Machine Learning and Artificial Intelligence only
- B. Internet of Things (IoT) only
- C. Advanced technologies and best practices
- D. Blockchain and Virtual Reality only
A
- Correct Answer: C. Advanced technologies and best practices
28
Q
- What is the purpose of the SAP Business Technology Platform?
- A. To manage employee experiences
- B. To provide data management and analytics
- C. To support procurement solutions
- D. To streamline cross-company business processes
A
- Correct Answer: B. To provide data management and analytics
29
Q
- How does the SAP business network contribute to creating flexible value chains?
- A. By providing sustainability reports
- B. By digitizing cross-company business processes
- C. By managing employee experiences
- D. By automating procurement processes
A
- Correct Answer: B. By digitizing cross-company business processes