Chapter 5 Flashcards

1
Q

A unique skill and/or knowledge an organization prossrsses that gives it an edge over competitors

A

Core capability

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1
Q

Achieving the best possible balance among several goals

A

Optimizing

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1
Q

A process in which group members generate as many ideas about a problem as they can; criticizing is withheld until all ideas have been proposed

A

Brainstorming

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2
Q

The major action by which an organization competes in a particular industry or market

A

Business strategy

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3
Q

A strategy and organization uses to build competitive advantage by being efficient and offering a standard, no-frills product

A

Low – cost strategy

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4
Q

A system designed to support managers in evaluating the organization’s progress regarding the strategy and when discrepancies exist, taking corrective action

A

Strategic control system

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4
Q

Ideas that have been seen or tried before

A

Ready-made solutions

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5
Q

specify actions to take when a company’s initial plans have not worked well or events in the external environment require a sudden change.

A

Contingenncy Plan

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6
Q

A target or end that management desires to reach

A

Goal

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7
Q

Disadvantages of leading

A

Greater risk cost of technology development cost of market development and consumer education infrastructure costs cost of learning and eliminating defects possible cannabalism of existing products

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8
Q

BCG matrix

A
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8
Q

Steps for general decision-making

A

1) identifying and diagnosing the problem 2) generating alternative solutions 3) evaluating alternatives 4) making the choice 5) implementation 6) evaluation

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8
Q

Stages of strategic planning

A

1) situational analysis 2) alternative goals and plans 3) goal and plan evaluation 4) goal and plan selection 5) implementation 6) monitor and control

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8
Q

New, creative solutions designed specifically for the problem

A

Custom-made solutions

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10
Q

a process planners use, within time and resources constraints, to gather, interpret, and summarize all information relevant to the planning issue under consideration

A

Situational analysis

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12
Q

Hierarchy of goals and plans

A
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13
Q

The process of identifying the specific procedures and processes required at lower-level of organization

A

Operational planning

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14
Q

A structured debate comparing 2 conflicting courses of action

A

Dialectic

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15
Q

strategies that typically are developed by functional area executives with input of and approval from the executives responsible for business strategy.

A

Functional Strategies

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16
Q

A narrative that describes a particular set of future conditions

A

Scenario

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16
Q

The long-term direction and strategic intent of a company

A

Strategic vision

17
Q

Strategies implemented by each functional area of the organization to support the organization’s business strategy

A

Functional strategies

18
Q

A set of procedures for translating broad strategic goals and plans into specific goals and plans that are relevant to a particular portion of the organization, such as a functional areas like marketing

A

Tactical planning

18
Q

The set of businesses, markets, or industries in which an organization competes and the distribution of resources among those entities

A

Corporate strategy

19
Q

A person who has the job of criticizing ideas to ensure that there are downsides are fully explored

A

Devils advocate

20
Q

A pattern of actions and resource allocations designed to achieve the organization’s goals

A

Strategy

21
Q

A condition that occurs when a decision-making group loses sight of its original goal and new ones, less important goals emerge

A

Goal displacement

23
Q

An effective goal should be:

A

1) specific 2) measurable 3) attainable 4) relevant 5) time bound

24
Q

A strategy an organization uses to build competitive advantage by being unique in its industry or market segment along one or more dimensions

A

Differentiation strategy

25
Q

The state that exists when decision-makers have accurate and comprehensive information

A

Certainty

27
Q

A strategy employed for an organization that operates a single business and competes in a single industry

A

Concentration

27
Q

People’s belief that they can influence events, even when they have no control over what will happen

A

Illusion of control

29
Q

The actions or means managers intend to use to achieve organizational goals

A

Plants

30
Q

A set of procedures for making decisions about the organization’s long-term goals and strategies

A

Strategic planning

32
Q

Groups and individuals who affect and are affected by the achievement of the organizations mission, goals and strategies

A

Stakeholders

33
Q

A bias weighing short-term costs and benefits more heavily than the long-term costs and benefits

A

Discounting the future

35
Q

Advantages of leading

A

1st mover advantage little or no competition great efficiency higher profit margins sustainable advantage reputation for innovation establishment of entry barriers occupation of best market niches opportunities to learn

36
Q

An organization’s basic purpose and scope of operations

A

Mission

37
Q

Choosing an option that is acceptable, although not necessarily the best or perfect

A

Satisficing

38
Q

Formal planning steps

A

step 1 – situational analysis step 2 – alternative goals and plans step 3 – goal and plan evaluation step 4 – goal and plan selection step 5 – implementation step 6 – monitor and control

39
Q

A strategy used to add new businesses that produce related products or are involved in related markets and activities

A

Related diversification

40
Q

Major targets or end results relating to the organization’s long-term survival, value and growth

A

Strategic goals

42
Q

A comparison of strengths, weaknesses, opportunities, and threats that help executives formulate strategy

A

SWOT analysis

43
Q

The state that exist when decision-makers have insufficient information

A

Uncertainty

45
Q

Inputs to a system that can enhance performance

A

Resources

46
Q

The acquisition or development of new businesses that produce parts or components of the organization product

A

Vertical integration

46
Q

A decision realizing the best possible outcome

A

Maximizing

48
Q

A phenomenon that occurs in decision-making when group members avoid disagreement as they strive for consensus

A

Groupthink

49
Q

Strategy use to add new businesses that produce unrelated products or are involved in unrelated markets and activities

A

Unrelated diversification

50
Q

A decision bias influence by the way in which a problem or decision alternative is phrase or present

A

Framing effects

51
Q

The state that exist when the probability of success is less than 100% and losses may occur

A

Risk

52
Q

A process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies

A

Strategic management