Chapter 5

Question 1

____ refers to the “learning that is provided in order to improve performance on the present job”.

Answer 1

Training

Question 2

Performance appraisal also called as a ______.

Answer 2

Merit rating

Question 3

____ refers to the process of choosing the most suitable person for the current position or for future position from within the organization or from outside the organization.

Answer 3

Selection

Question 4

Introducing the newbie to the organization’s existing members, the overall organization’s objectives and ideals, as well as the particular requirements of the person’s new workplace and department.

Answer 4

Induction and Orientation

Question 5

It is the most traditional and straightforward formal methodical approach of an employee’s performance is evaluated, and they are compared to all other employees for the rationale behind ranking values.

Answer 5

Ranking Method

Question 6

Seven steps of Selection Procedure:

Answer 6

1. Receiving and screening the application.
2. Sending Blank application form.
3. Preliminary Interview
4. Administering Test
5. Checking References on Investigation of Previous History.
6. Interviewing
7. Final Selection

Question 7

In this method, certain categories of worth are established in advance and carefully defined.

Answer 7

Grading Method

Question 8

Two types of sources of recruitment

Answer 8

Internal Sources
External Sources

Question 9

The judgment of an employee’s performance in a job.

Answer 9

Performance appraisal

Question 10

Five steps of Human Resource Planning:

Answer 10

1. Analyzing the current manpower inventory.
2. Creating future manpower forecasts.
3. Developing Employment Programs.
4. Design Training Programs.
5. Evaluation and Control.

Question 11

The candidate is informed whether he/she is selected for the said post or not.

Answer 11

Final Selection

Question 12

____ a process by which the superior and subordinate managers of an organization determine its shared objectives together, specify each the principal areas where an individual is accountable for the outcomes expected of him to employ these metrics as a reference point when operating the unit and evaluating the contribution of each its members.

Answer 12

Management by Objectives (MBO)

Question 13

This is a movement from one position to another which has less pay or responsibility attached to it. This is also a form of punishment.

Answer 13

Demotion

Question 14

____ are reviewed, telephone interviews are conducted, and those who succeed before a job, screens are invited to the workplace for interviews (and occasionally testing).

Answer 14

References

Question 15

Promotion and Succession Planning.

Answer 15

Internal Sources

Question 16

This feedback based method is generally used for ascertaining training and development requirements, rather than for pay increases.

Answer 16

360 – Degree Appraisal

Question 17

Various kinds of interviews:

Answer 17

Direct Interview
Indirect Interview
Patterned Interview
Systematic in - Depth interview
Board of panel interview
Group Interview

Question 18

The most crucial stage of the hiring process.

Answer 18

Interview

Question 19

It is the simplest one among various appraisal methods available.

Answer 19

Essay Method

Question 20

____ is carried out to match individuals with appropriate work responsibilities in order to support the organization’s objectives.

Answer 20

Recruiting

Question 21

Two types of tests under Administering Test:

Answer 21

Psychological test
Physical Examination

Question 22

Newspaper advertising, recruitment Firms or agencies, referrals from employees, from colleges or universities, direct recruitment, and competitors.

Answer 22

External Sources

Question 23

It is the procedure that identifies the demand for human resources, hires, selects, trains, and creates human resources for the positions that an organization creates.

Answer 23

Staffing

Question 24

It is the last step in the process of staffing.

Answer 24

Employee Separation

Question 25

Human Resource Planning also called ________ is the process of forecasting the future human resource requirements of the organization and determining as to how the existing human resource capacity of the organization can be utilized to fulfill these requirements.

Answer 25

Manpower Planning

Question 26

This is the movement of the person to a different job at the same or similar level of responsibility in the organization.

Answer 26

Transfer

Question 27

This is given to employees whose performance is above standard requirements.

Answer 27

Monetary Reward

Question 28

How many steps does the selection procedure have?

Answer 28

seven steps

Question 29

____ are mainly used for evaluating executive or supervisory potential.

Answer 29

Assessment centers

Question 30

____ is a central location where managers come together to participate in well-designed simulated exercises.

Answer 30

Assessment center

Question 31

____ is the process of searching prospective employees and stimulating them to apply for the jobs in the organization.

Answer 31

Recruitment

Question 32

It refers to monitoring the human resource action plans and evaluating its success.

Answer 32

Evaluation and control

Question 33

The managerial function of hiring, training, and evaluating employees is called ______.

Answer 33

staffing

Question 34

This refers to a movement by a person into a position of higher pay and greater responsibilities and which is given to a reward for competence and ambition.

Answer 34

Promotion

Question 35

Manpower forecasting techniques:

Answer 35

Expert Forecast
Trend Analysis
Work-Study Method

Question 36

____ are screened on-site once their applications have been examined, if applicable.

Answer 36

Résumés applicants