Chapter 5 Flashcards
What is planning?
setting the direction - where you want to go and how you are going to get there
what does planning result in?
more productivity and sets priorities for what needs to get done
What other function does planning make possible?
the control function
What are time-management tips?
- say no when you have to
- do important work 1st
- keep focus
What are the steps in the planning process?
- create a mission
- assess situation
- look for goals - gap between current position
- assumptions of future
- create plan and implement
- evaluate results
What is a mission statement?
a fundamental purpose or values
What are questions that develop a strong statement?
core values and visions
legal responsibilities
who we/stakeholders are
strengths
What are types of plans?
long term, short term
what type of plan are most of us good at?
short core plans with more detail
What is a vision ?
purpose of organization and hopes of future
what is a strategic plan?
long term directions for entire organization
what is a tactical plan?
implement all parts of strategic plan
what are functional plans?
different operations in organization will help accomplish overall focus or strategy - financial, marketing, HR
What are operational plans?
short term activities to implement strategic plan
What all goes into an operational plan?
policies, procedures, and budgets
what is a zero-based budget?
each budget is brand new - after each time period you start over
What is forecasting?
trying to predict future
what are the 2 types of forecasting?
quantitative and qualitative
what is quantitative forecasting?
mathematical models and analysis of historical data
what is qualitative forecasting?
this uses experts opinions
what is contingency planning?
alternative courses of action to take when things go wrong
What is benchmarking?
external and internal comparisons to plan for the future
what is scenario planning?
a long term version of contingency planning
increases flexibility and preparation for future
what is a goal?
final desired result
what is goal setting?
how well a goal functions as motivators
What are SMART goals?
specific, measurable, attainable, relevant, timely
What is goal management?
not just set goals but well managed
What are poorly managed goals ?
stress and poor performance, ethic issues, are we staying balanced?, is it realistic?
What are goal alignments between team leader and team member
individually set, jointly plan, jointly control
What is individual set?
leader sets goals , members perform tasks, leader provides support
What is a jointly plan?
set objectives and standards together
What is jointly control ?
review results, discuss, and renew cycle together
What does participatory planning do?
allow others to participate and be invloved in planning process, good for whole organization, what do others think?, ask questions
