Chapter 45 Flashcards
What is an appraisal
It’s an assessment of an employees performance known as the performance management. And is a formal meeting between an employee and manager once a year where the employee is encouraged to reflect upon achievements workload and development needs and agree targets for next year, the process should be positive
What is development needs
The requirements an employee has to perform his or her job more effectively or gain skills and abilities for promotion
What is the main purpose and benefit of an appraisal
To identify an employees strengths and weaknesses
What happens as appraisals are introduced
It’s not a stand alone process it needs to link to human resource issues like training and pay. The managers need training to carry out appraisals.
What can appraisals be linked to ?
An increase in pay or a bonus based on the assessment of performance
What will make an appraisal ineffective
-a lack of commitment by senior staff
-an inconsistent approach by line managers
- failure to respond to employee concerns and aspirations
- unrealistic targets being set
What makes a appraisal effective
- consultation with employees
- ensuring employees understand the system
- senior managers ensure all managers are committed to the process
- ensure managers are efficiently trained in skills necessary to perform an effective appraisal
What is a smart target setting
Specific measurable agreed realistic and time limited
What is the appraisal process
- Firstly it’s normal for the employees to fill out an question and answer sheet relating to the targets set from the previous year
- The targets and the employees comments will be reviewed by the line manager
and they will be rated by what’s been met - All sections are discussed and and the manager make a overall judgement of the employee
What is a self assessment
Self reflection of a performance but there’s an issue on how objective a person can be, another issue is the likelihood of objectivity
What is a 360 degree appraisal
Involves the appraisee receiving feedback from several people. It’s logic employees in large organisations can contribute in many ways. It will also involve a degree of self evaluation and is overall useful for employee development due to the r feedback.
It’s very time consuming and argues it looks more at behaviour rather than the way you are in a job
What’s peer assessment
Being assessed by work colleagues. However it might not be effective as it is biased
What are other methods of evaluating workforce performance
- number of units of output produced
- productivity of a employee
- qualitative data
What is and how to work out labour turnovee
It’s concerned with measuring the number of employees who left the business
Labour turnover- number of employees leaving during year divided by average number employed in year x100
What is absenteeism and the types
absenteeism is where your absence from work imposes an extra cost on the business in the form of a replacement employee or puts pressure on existing staff to do extra work to cover an employee
long term absence- this is where an emplyee is off for a lengthy period due to illnesses.
short term absence- this is where an employee is absent for 1 day or a few days because of a minor ailment such as a headache.
