chapter 44

Question 1

what is the processes of the recruitment process ?

Answer 1

-job description
-person specification
-decide whether want to recruit internally or externally
-advertising
-applications
-interviews
-training

Question 2

what is a job description

Answer 2

this is usally produced by the human resources department which sets out the job requirements.

Question 3

what is a personal specifcation

Answer 3

once a job desciptions laid out the business looks in to the ideal characteristics of the person undertaking the job.
e.g
-qualifications
-experiences
-ability to work with a team
-flexibility

Question 4

benefits of appointing an internal candidate

Answer 4

• recruitment will take less time.
• no need to spend money
  -they’ll be less need for induction training

Question 5

benefits of appointing an external candidate

Answer 5

• he or she is likely to bring new ideas
• field of applicants bigger
  -might cause less resentment

Question 6

what needs to be involved in advertising ?

Answer 6

• it must contain enough information to attract applicants
  -vital info such as the title of the job or any required qualifications need to be listed
• advert must be in the right place to attract.

Question 7

what are applications ?

Answer 7

many businesses use these forms so comparison can be made
- they may ask for basic info such as experience/qualifications.
- business might ask for letter of application like a cv.

Question 8

interviews

Answer 8

large businesses tend to have an interview over the phone to reduce costs and the candidates to be interviewed face to face will be selected afterwards.
a judgement is made based on punctuality, confidence and the ability to make a conversation.

Question 9

why is training needed

Answer 9

it can increase motivation and performance.

Question 10

what is a iso ?

Answer 10

an internationally accepted standard for quality ensuring the business has effective processes and employees so a effective product can be delivered.

Question 11

advantages and disadvantages of on the job training

Answer 11

+may be easier to do a series of shorter training sessions
+likely to be cheaper
+can be tailored to specific requirements
-less valuable
-can be looked at as tedious, unimportant and a waste of time

Question 12

advantages and disadvantages of off the job training

Answer 12

+may be regarded as a perk
+being away from a workplace may discourage employees
+seen as a opportunity
-more expensive
-can be seen as a waste of time

Question 13

examples of training methods

Answer 13

• learning by watching and doing
• apprentiships
  -courses
  -academic/vocational training

Question 14

what is a TNA

Answer 14

training needs analysis
by conducting this a business can therefore ensure workers are given the skills they need to do the job effectively.