Chapter 4: System Software Flashcards

1
Q

Computer is:

A

Ubiquitous in our lives, and we expect them to “be there when we need them.”

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2
Q

We give little thought to the processes and programs running behind the scenes to

A

Keep them functioning effectively

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3
Q

Such programs (ie, operating systems, utility programs, and device drivers) are:

A

The system software you learn about them

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4
Q

Handles the technical details:

A

Include the operating system, utilities, device drivers, and language translation

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5
Q

Operating Systems

A

1) A collection of programs that handle technical tasks
1. Manage resources
2. Provide a user interface
3. Run applications
2) Examples:
1. Windows 7
2. Mac OS X
3) Also called the software environment or platform

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6
Q

The Function of an Operating System

A

1) Manages computer resources

  1. Coordinate memory, processing, storage, printers, and monitors
  2. Monitor system performance
  3. Schedule tasks
  4. Provide security
  5. Start up the computer

2) Provides user interface

  1. Graphical user interface (GUI)

3) Runs applications

  1. Multitasking
  2. Foreground and background applications
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7
Q

Features of an Operating System

A

1) Booting
2) Features in common with application software
1. Icons
2. Pointer
3. Windows
4. Menus
5. Tabs
6. Dialog boxes
7. Help
8. Gesture Control
9. Files and Folders

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8
Q

Categories of Operating Systems

A

1) Three basic categories
1. Embedded operating systems (handheld)
2. Network operating systems (linked computers)
3. Standalone operating systems (desktop)

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9
Q

Embedded operating system (handheld):

A

1) Smartphone
2) Cable TV tuner boxes
3) Video game systems

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10
Q

Network Operating Systems (linked computers)

A

1) Windows Server, Linux, Unix
2) OS stored on a network server which coordinates all communication between the other computers

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11
Q

Standalone Operating Systems (desktop)

A

Also called “client operating system”

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12
Q

Mobile Operating Systems

A

1) Mobile OS
2) Some of the best known

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13
Q

Mobile Os

A

An embedded operating system in every smartphone

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14
Q

Some of the best known from Mobile OS:

A

1) Android
2) BlackBerry OS
3) iOS
4) WebOS
5) Windows Phone

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15
Q

Virtualization

A

1) Ability to support multiple operating systems on a single physical machine
2) Virtualization software
3) Hyper-V

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16
Q

Virtualization software

A

Each virtual machine appears as a separate independent computer:
1. Host operating system
2. Guest operating system

17
Q

Utilities

A

1) Specialized programs to make computing easier
2) Most essential utilities included:

18
Q

Most essential utilities included:

A
  1. Troubleshooting or diagnostic programs
  2. Antivirus programs
  3. Backup programs
  4. File compression programs
19
Q

Utility Suites

A

1) Combine several programs into one package
2) Less expensive
3) Popular suites

20
Q

Popular suites

A
  1. Bit Defender
  2. Norton Utilities
  3. ZoneAlarm
21
Q

Making IT work for you - Windows Task Manager

A

Has the computer ever just stopped responding? What do you do?

22
Q

Windows Task Manager is designed to

A

Help

23
Q

Device Drivers

A

1) Allow communication between a device and the computer
2) Loaded into memory each time a computer is started
3) When a new device is added, new device drivers must be installed: “Add a Device Wizard - step-by-step.”
4) Windows already has many drivers within the system software

24
Q

Computer support specialists provide technical support to:

A

Customers and other users

25
Q

Resolve common networking problems and use troubleshooting programs to:

A

Diagnose problems

26
Q

Employers look for:

A

1) Bachelor’s degrees
2) Good analytical and communication skills

27
Q

Computer support specialists can expect to:

A

Earn around $31K - $58K annually

28
Q

A look to the Future - IBM’s Aware Supercomputer

A

1) IBM’s Automatic Computing Initiative (ACI)
2) Self-maintaining servers

29
Q

IBM’s Automatic Computing Initiative (ACI)

A

1) Handles time-consuming maintenance
2) Self-regulating and virtually invisible

30
Q

Self-maintaining servers

A

1) Self-repairing
2) Self-updating
3) Self-protecting